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Swetha E is listed as Electronics and communication engineer: lead the IT team in promptly addressing and resolving any disruptions that arise within a company's technical infrastructure. at MANN+HUMMEL, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Swetha E.
Swetha E previously worked as Incident Manager at Mann+Hummel and Incident Manager at Mann+Hummel. Swetha E holds Sslc Bengaluru Karnataka, Sslc, First Class from Vivekananda International School Bengaluru Karnataka.
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Service Desk professional with proven skills in resolving complex technical issues and user complaints. Managed a team of 10 to reduce ticket resolution time by 30%, while maintaining a 95% customer satisfaction rate. With a track record of implementing effective IT policies, reduced system downtime by 20%.
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Bengaluru, Karnataka, India
Service Desk professional with proven skills in resolving complex technical issues and user complaints. Managed a team of 10 to reduce ticket resolution time by 30%, while maintaining a 95% customer satisfaction rate. With a track record of implementing effective IT policies, reduced system downtime by 20%.
Bengaluru, Karnataka, India
Incident manager: service desk analyst, Exchange o365, cloud, handling users through chat, calls, and tickets, creation of DL groups, security group, meeting rooms, resource group, Active Directory, p1 process handling has an incident manager, Air Watch, iPhone configuration.Perform incident resolution activities, including gaining appropriate business approval for fixes, attend CAB meetings to present timing for system fixes, prepare preventative measure documentation, conduct user… Show more Incident manager: service desk analyst, Exchange o365, cloud, handling users through chat, calls, and tickets, creation of DL groups, security group, meeting rooms, resource group, Active Directory, p1 process handling has an incident manager, Air Watch, iPhone configuration.Perform incident resolution activities, including gaining appropriate business approval for fixes, attend CAB meetings to present timing for system fixes, prepare preventative measure documentation, conduct user acceptance testing, and post validation maintenanceHandling of ITSLT notifications on time, arranging the Bridge call for P1 incident tickets.Handling priority tickets within SLA p1, p2, p3, and p4 tickets.Quality analyst in the team.MOM updates.Good team player. Show less
Bengaluru, Karnataka, India
Technical Support Specialist for Lenovo customers, Troubleshooting of Laptops, working knowledge of Microsoft Dynamic Tool and Communicating user through email outbound. Works related to dispatch and working cross functional teams.
Bengaluru, Karnataka, India
Routers and Switch configuration, Working on Ticketing tools. Hands on experience with Microsoft application tools like word and excel. Networking and Technical support experience. Working knowledge of Routers and switchers. Working knowledge of switching and routing protocols.
Bengaluru, Karnataka, India
Handling of VVPAT PCB assembling, Testing knowledge of EVM Machines. Working knowledge of SAP Material Management Module. sap application claims of engineer, mo creation, gate pass.
Activities and Societies: Athletics
Activities and Societies: Badminton, marathon, relay. Diploma in Electronics and Communication Engineering with distinction.
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Swetha E works for MANN+HUMMEL.
Swetha E is listed as Electronics and communication engineer: lead the IT team in promptly addressing and resolving any disruptions that arise within a company's technical infrastructure. at MANN+HUMMEL.
Swetha E is based in Bengaluru, Karnataka, India while working with MANN+HUMMEL.
Swetha E has worked for Mann+Hummel, Concentrix Limited Company, Hathway Cable & Datacom Ltd, and Bharat Electronics Limited.
You can use AeroLeads to view verified contact signals for Swetha E at MANN+HUMMEL, including work email, phone, and LinkedIn data when available.
Swetha E holds Sslc Bengaluru Karnataka, Sslc, First Class from Vivekananda International School Bengaluru Karnataka.
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