• Full service post marketing case processing with narrative.• Full service clinical trial case processing with narrative.• 2.5 years of platform experience in Argus.• Intake of source documents of serious, non-serious, literature, pregnancy and news article cases from clients.• Triage of incoming cases to determine the seriousness of the cases for further processing and reporting.• Serious adverse events analysis and coding using MedDRA and WHO drug dictionaries.• Full scope case processing of serious, non-serious, literature, pregnancy and news article cases.• Drafted, reviewed and finalized concise case specific narratives as per the conventions.• Causality event assessment of adverse drug reactions.• Performed follow-up via telephone contact and mails with health care professionals.• Case processing of all types of serious and non-serious cases with good quality and productivity. • Processed around 2000 serious pregnancy and literature cases.