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Swetha Krishna Email & Phone Number

UAT Assistant Manager at LSEG (London Stock Exchange Group)
Location: Bengaluru, Karnataka, India 4 work roles 2 schools
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Role
UAT Assistant Manager
Location
Bengaluru, Karnataka, India
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Who is Swetha Krishna? Overview

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Quick answer

Swetha Krishna is listed as UAT Assistant Manager at LSEG (London Stock Exchange Group), a with 6157 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Swetha Krishna.

Swetha Krishna previously worked as Lead - Salesforce Quality Assurance at Ust and Business Analyst at Verizon Data Services India Ltd. Swetha Krishna holds Mba, Technology Management from Anna University.

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LSEG (London Stock Exchange Group)

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Profile bio

About Swetha Krishna

• Salesforce CRM professional with 13+years of experience in IT sector, spanning across Quality Assurance, Automation, UAT and Business Analysis.• 8+years of experience in Quality assurance and 5+years of Business Analysis experience for Salesforce and Siebel CRM .• Currently employed with UST as Salesforce Quality Assurance Lead (QA, Automation and UAT team) with experience in End-to-End Test and Defect lifecycle process.• Experience across SFDC Functional testing, Integration testing, Regression testing, UAT Testing, Smoke testing, API testing, CTI(IVR) Testing, Roadmap planning for Automation testing team.• Experience in Applications and Process such as Salesforce Service Cloud, Sales Cloud, Pre-sales process, Case Management, Order Management, Entitlement management, Lead to Cash and Quote to Cash process, Siebel to Salesforce lift-and-shift migration projects.• An effective communicator with excellent stakeholder management and interpersonal skills.• Certified Salesforce Developer (Dev401).

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LSEG (London Stock Exchange Group)
Lseg (London Stock Exchange Group)
UAT Assistant Manager
london, england, united kingdom
Website
Employees
6157
AeroLeads page
4 roles

Swetha Krishna work experience

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Lead - Salesforce Quality Assurance

Ust

Bengaluru, Karnataka, India

Nov 2016 - Feb 2024

Business Analyst

• Business Analyst for Salesforce CRM- Presales application for Verizon enterprise solution groups.• Involved in handling the enhancements and change requests for Salesforce and also interaction with upstream and downstream systems for their impact assessments.• Effective interactions with Verizon Product marketing & Sales teams for drawing, gathering, discussing enhancements /BREQS.• Activities involves discussing the technical feasibility with Development teams for drafting SREQS, Design documents, preparing traceability matrix& reviewing system test scripts for testing teams, Production release support, post production supports and User manual documentation.• Handled salesforce requirements related to Tasking, Approval process, Interfaces with other applications, data mapping, User creations, Reports and dashboards. Hands-on experience in solutions and products requirements. • Handled Siebel to Salesforce migration related requirements.• Business Analyst for Siebel CRM, which was a presales application before Verizon migrated to Salesforce. Close to two years of BA experience for Siebel CRM.Tools used : Salesforce CRM- Sales Cloud , Siebel CRM

Feb 2010 - May 2014

Associate Consultant

Responsibilities:• Responsible for testing on Siebel Dev changes. The Siebel version used was 7.8 (Call center). Worked on upgrading the Siebel version to 7.8.2.8 (Patch installation) and responsible for Project Quality Maintenance.• Responsible for scripting the test cases and Unit testing the module developed.• Analyzing the functionality which involved the detailed study on the entities- Opportunities, Quote, Order, Account, Contact.• Production Support activities (Daily production support activities, specific data fixes when required).• Hands-on Products and Pricing Administration. Exceptions Handling (Resolving exceptions between Siebel and external order system).

Nov 2006 - Jan 2010
Team & coworkers

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2 education records

Swetha Krishna education

FAQ

Frequently asked questions about Swetha Krishna

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What company does Swetha Krishna work for?

Swetha Krishna works for LSEG (London Stock Exchange Group).

What is Swetha Krishna's role at LSEG (London Stock Exchange Group)?

Swetha Krishna is listed as UAT Assistant Manager at LSEG (London Stock Exchange Group).

Where is Swetha Krishna based?

Swetha Krishna is based in Bengaluru, Karnataka, India while working with LSEG (London Stock Exchange Group).

What companies has Swetha Krishna worked for?

Swetha Krishna has worked for Lseg (London Stock Exchange Group), Ust, Verizon Data Services India Ltd, and Hcl Technologies.

Who are Swetha Krishna's colleagues at LSEG (London Stock Exchange Group)?

Swetha Krishna's colleagues at LSEG (London Stock Exchange Group) include Roshan Akthar, Jaedon Seneca, Dayal Kumar, Gilbert Manasan, and Daniel Martin.

How can I contact Swetha Krishna?

You can use AeroLeads to view verified contact signals for Swetha Krishna at LSEG (London Stock Exchange Group), including work email, phone, and LinkedIn data when available.

What schools did Swetha Krishna attend?

Swetha Krishna holds Mba, Technology Management from Anna University.

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