• Process and manages large volumes of loan transaction notices efficiently, accurately, and timely. Obtain, confirm and maintain multiple global loan characteristics from multiple sources and update data in our database system. Prioritize and monitor the customer support queue, and respond to customer inquiries on a timely basis and update accordingly. Prioritize and monitor reports of expected activity and data integrity discrepancies. Proactively identify, research and resolve discrepancies. Effectively communicate with internal / external parties to request information and resolve discrepancies in a timely manner. Collaborate with designated individuals to discuss product and processes enhancements. Participate in User Acceptance Testing of system enhancements and new applications. Participate in developing and implementing Business Continuity Plan initiatives. Assist in training and development of team members. Share best practices with team members and counterparts. Other asset administration duties and projects as assigned.