Swetha R Email & Phone Number

United States

United States

Developed and maintained SQL queries for data extraction, analysis, and transformation.Created customized visualizations and reports using Tableau to provide stakeholders with actionable insightsSupported the design and production of new data products using Python, ensuring efficient data processing in large database environments

Conducted quantitative analytics projects for a set of business units and risk types, by leveraging Machine Learning models in Python and dashboards in Microsoft Power BI using SQL with about 88% accuracy.• Developed surveillance and controls over financial activities in Global markets business to detect potential suspicious and fraudulent behaviors using big data tools like Azure services including Azure Data Factory.• Developed Power BI dashboards to monitor key performance indicators (KPIs) related to fraud detection rates, false positives, and investigation turnaround times, enabling stakeholders to track performance metrics in real-time

India

Documented processes, procedures, and workflows for the applications• Identified areas of improvement to create, analyze, and improve processes and solutions by creating and executing user stories and features.• Supported claims related to fulfillment and resolutions of customer products, including credit cards, debit cards, ACH payments, prepaid, digital transactions, etcaccuracy of enhancements.• Preparing functional specification documents like Use Case documents, application specification documents, and Process diagrams using Visio, BRD, and Requirement traceability matrix (RTM).• Engaged in requirement-gathering sessions to define and document business processes, rules, and user stories.

India

Provided expertise in Business Process Management (BPM) and Customer Relationship Management (CRM) capabilities to optimize business processes and improve customer experience.• Conducted user acceptance testing (UAT) for end-end applications to ensure alignment with business requirements and quality standards.Implemented the requested changes linked to rollouts, enhancements, and upgrades.• Defined test cases and executed SIT and/or UAT – supported the requestors in test execution.

Built a predictive analytics model using Python and sci-kit-learn to forecast sales trends, improvingdecision-making in sales and marketing strategies, and facilitating data-driven decision-making for senior leadership.• Optimized the online content by leveraging state-of-the-art Deep Learning models, to help boost their low number of impressions and improved the overall traffic on the website from 60% to 75% on average.• Manipulated, automated dashboards, and analyzed user behavior to drive incremental value andstrategic planning and execution with third-party technology companies

Master'S Degree, 3.6

Bachelor'S Degree