Siobhan Wheelan Email & Phone Number

United States

Remote - Based In Pacific Standard Time Zone (Pst)

ClickUp Verified Consultant & Trainer – with a healthy obsession for organization and efficiency – here to help you leverage ClickUp so you can get back to doing what you love.Director of Operations - as an experienced Director of Operations, I guide my clients from a place of strategy to ensure we focus on what will drive the biggest impact. THE WHO & THE HOW:▪︎ Entrepreneurs → create and document efficient processes using ClickUp, so you can automate and delegate mundane tasks, and stay in your zone of genius. Stop letting your business run you and start running your business!▪︎ Leadership teams → increase revenue by streamlining your workflows and communication to skyrocket team productivity. Set goals, track KPIs, manage workload and get a real-time view into your operations… so you can stop micro-managing and start driving revenue.▪︎ Personal productivity seekers → cut the chaos and finally organize your personal, home and family life – and that never-ending to-do list – so you can find balance and create space for doing what you love.

Napa, California, United States

▪︎ Business Strategy, Management and Operations consulting.▪︎ Certified in the Strategic Mapping Model™ to help leadership teams integrate their big vision into a strategic plan with prioritized projects in focus areas that lead to actionable day to day intentional activities in the business. ▪︎ Experienced Director of Operations with a proven track record for aligning operational objectives to business strategy, building collaboration across functional departments, and increasing efficiency company wide.▪︎ Create efficiency using process development, optimization and SOP documentation, allowing management to delegate confidently and automate repetitive tasks.▪︎ Increasing profitability by streamlining workflows and communication to increase team productivity.▪︎ Process automation to digitally declutter and make space for what's really important.

San Francisco Bay Area

A personalized representation company, specializing in the American leisure and corporate travel markets, for independently owned, service orientated hotels and travel-related service companies.

Saint Helena, California

We are a small, local, family-owned and operated company focused on sourcing accommodations and planning activities for our clients visiting the Napa Valley. If you're considering the Napa Valley for your upcoming meeting or event, tell us your vision and specifics and let us go to work on your behalf. With our first-hand knowledge of the area and our local contacts, we are able to quickly narrow down sites that will best fit your accommodation, meeting and budgetary needs. And, best of all, our services are complimentary!

Napa, California, United States

▪︎ Increased key account production by 182% from 2007 to 2013 during my tenure in Leisure Sales▪︎ Expanding B2B partnerships and managing all leisure accounts to maximize exposure▪︎ Managing the resort's social media marketing▪︎ Continued all Leisure Sales position responsibilities as described below

Napa, California, United States

▪︎ Achieved 200% of booking goal in Q1 2012 and 125% of my 2011 booking goal▪︎ Negotiating group contracts with clients to maximize revenue opportunities across the property while providing excellent service and relationship development▪︎ Managed accounts across the US throughout the sales cycle from prospecting and sales calls to departure and beyond

Napa, California, United States

▪︎ Increasing transient market share through solid account management, relationship building and storytelling throughout the sales cycle▪︎ Leveraging partnerships as the account manager for Virtuoso, FHR, Signature, Altour, Tzell, Frosch and all various leisure accounts to maximize exposure and opportunities within the networks ▪︎ Creating the database and CRM as well as developing and documenting SOPs for the newly created Leisure Sales position▪︎ Developing budgeting and forecasting tools for the leisure sales market, and providing detailed analysis and insight of consortia performance to identify trends and opportunities to drive improvements in core KPIs▪︎ Coordinating the creation of property collateral and marketing initiatives including a new website launch and virtual tour as well as managing photoshoots, press visits and familiarization stays▪︎ Founding member of the resort's "Efficiency Committee" formed to unify departments and streamline service

Napa, California, United States

▪︎ "Employee of the Month" - November 2006 & September 2005▪︎ Providing exceptional guest service and maintaining the highest standards as set by our Chef Concierge, a founding member of Les Clefs d'Or▪︎ Room Division Leadership Team dedicated to uniting departments, increasing communication, strategizing and implementing projects to increase efficiency and streamline the Rooms Division while creating a more positive work environment for employees▪︎ Forecasting and preparing the annual budget for the Room Division and capital expense cost analysis reports▪︎ Hiring, training and supervising team, developing and maintaining SOPs and training manuals▪︎ Designing and developing collateral including regional winery maps and activity brochures as well as the revitalization of the resort's compendium using Adobe CS5 apps

Napa, California

Just for fun ... my creative outletSweetTables | beauitful and playful candy tables for weddings, birthday parties and special events. More than just a perfect party favor, create an experience for your guests that enhances the theme of your event and engages your guests' playful side.

Rutherford, Napa County, California

▪︎ Providing exceptional guest service in a fast-paced, high-demand environment▪︎ Upholding the high standards and core values of a top-rated restaurant in the Napa Valley

Europe

I’ve always been in love with travel, so after college, I did as many young graduates do, I packed my backpack for a European adventure. After a study abroad in Spain, I just kept going. I traveled for nearly 5 months visiting 15 countries - all with no agenda whatsoever (and no smartphones!). I realized it wasn’t cathedrals and museums that made me fall in love with a city. It was the people. The locals who have so much passion for their home town they can’t wait to share their stories and culture with visitors–those are memories I truly cherish.▪︎ Flexibility especially as it relates to logistical planning▪︎ Resourcefulness and grit▪︎ Cultural awareness and appreciation

Dixon, California, United States

▪︎ Redeveloping the training manual and Certified Trainer program▪︎ Training incoming staff, providing a supportive learning environment and excellent product knowledge▪︎ Contributing to the planning and execution of marketing initiatives ▪︎ Providing exceptional guest service in a fast-paced environment

Davis, California, United States

▪︎ Executing all front of house roles in a restaurant run with 1 chef and 1 server▪︎ Providing exceptional guest service in a fast-paced environment▪︎ Upholding the high standards of a top-quality restaurant sourcing hyper-local, sustainable cuisine and an extensive wine list▪︎ Training incoming staff, providing a supportive learning environment and excellent product knowledge

Concord, California, United States

▪︎ Awarded "Rookie of the Year"▪︎ 2002 Blue Devils A Corps earned a silver medal▪︎ Upholding the core values and high standards of excellence of the most decorated drum corps in the history of Drum Corps International▪︎ Traveling the country performing and rehearsing to perfect our show and captivate the audience▪︎ Gained a work ethic and grit that only top drum corps alumni can truly understand

Somewhere In Northern California

▪︎ Creating amazing summer memories for young people▪︎ Supporting a fun learning environment and caring for the health and well being of our campers▪︎ Using creativity to develop programming and logistics

Napa, California, United States

▪︎ Brand Ambassador representing the Napa County, California in the Miss America Organization▪︎ Traveling the state, appearing and speaking at events, and advocating for my social impact platform bringing awareness to eating disorders plaguing young girls and promoting positive body image and self-confidence▪︎ Volunteering at numerous events and fundraising for local non-profit organizations▪︎ Participating in training and seminars focused on developing young women into becoming civic-minded, and socially aware, leaders of the future

Napa, California, United States

▪︎ Providing a friendly welcome to guests and providing appropriate product options to create a memorable experience▪︎ Controlling the flow of the restaurant and maintaining an efficient distribution of workload to staff

Napa, California, United States

▪︎ Providing friendly customer service throughout the guest experience

Napa, California, United States

▪︎ Welcoming clients and providing excellent guest service▪︎ Providing superior product knowledge and appropriate membership options to prospective clients

Napa, California, United States

▪︎ Providing great customer service▪︎ Stocking and maintaining the store▪︎ Learning what NOT to do as a shopper - let's face it, the store was always a disaster no matter how hard we worked. Couple that with my healthy obsession with organization (my closet has been sorted by color since middle school)... it's safe to say, Ross was definitely not a good fit

Bachelor Of Arts & Science, Double Major In Genetics & Psychology

Activities and Societies: Semester abroad for a full language immersion experience in Spain

Hospitality & Tourism Management

Certificate, Entrepreneurial Business Planning

Diploma

Activities and Societies: Captain of the Spiritleaders Dance Team, "All American" award winner, Coach's award winner for demonstrating.