Scott Wieland work email
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Scott Wieland personal email
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Scott Wieland phone numbers
I am passionate about making the world a better place for all. I believe in people and motivating them to achieve their dreams.Significant experience in:Developing, Managing and Improving Training ProgramsProject ManagementPeople Leadership, Coaching and MentoringProcess ImprovementCross Organizational Communications and PlanningAll of which occurred within a Global Organization, across multiple timezones and in both Office and Remote environments.
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Team Lead- Benefits ServicesUkgSan Diego, Ca, Us -
Service Team LeadUkg Apr 2020 - PresentSan Diego, California, United StatesThis role is a hybrid of People Leadership, ACA Subject Matter Expert,Training, Mentoring, Sales and Project Management. Myteam has held a CSAT score over 90% for the past 5 years andleads the company in this metric. I helped lead my team tocreate content, training programs, webinars and support modelsthat were integral to this success. I am also instrumental inidentifying emerging issues that could result in penalties for ourcustomers, saving our customers over $2.3 Million dollars last yearin potential penalties
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Aca Services Team LeadUltimate Software May 2018 - Apr 2020Developing, Managing and Improving Training ProgramsProgram and Project ManagementPeople Leadership, Coaching and MentoringProcess ImprovementCross Organizational Communications and Planning -
Aca Benefits SpecialistUltimate Software Jun 2016 - May 2018Santa Ana, California, United StatesProviding specialized support and engaging customers needs for filing, distributing and printing regarding PPACA and its processing. During this time I won the Customer Service Excellence award in 2018 with a CSAT score of 98%, the highest score in the company. In this role Ilearned how to be proficient in SQL, Jira, Smartsheet, G-Suite,Sharepoint, Salesforce, Microsoft Office, Zoom (regular andwebinars), Slack, Benefits, Payroll and ACA.
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Enterprise Account ManagerUltimate Software Jun 2015 - Jun 2016Santa Ana, CaliforniaManaging all aspects of support for Enterprise clients for Ultimate Software, including Human Capitol Management. Providing technical support and knowledge with regards to payroll, human resources and talent development.
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Customer Success SpecialistUltimate Software Feb 2015 - Jun 2016Santa Ana, CaliforniaParticipating in the "Rising Stars" program to attain knowledge in Payroll, Human Resources, IT Support and SQL in order to provide customer support to clients with issues using Ultimate Software.
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MentorApple Jan 2012 - Feb 2015Santa Barbara, California AreaProvide an excellent level of customer service for both internal and external customers. Facilitate and coordinate new training and development strategies. -
Customer Service RepresentativeAlta Resources Jan 2010 - Jan 2011Created, managed and cancelled accounts for customers of Mylife.com. Provided high level customer service via telephone and email.
Scott Wieland Skills
Scott Wieland Education Details
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Communication, General -
Communication, General -
Goldenwest Community CollegeCommunication, General -
Pacifica High School
Frequently Asked Questions about Scott Wieland
What company does Scott Wieland work for?
Scott Wieland works for Ukg
What is Scott Wieland's role at the current company?
Scott Wieland's current role is Team Lead- Benefits Services.
What is Scott Wieland's email address?
Scott Wieland's email address is sc****@****are.com
What is Scott Wieland's direct phone number?
Scott Wieland's direct phone number is (800) 432*****
What schools did Scott Wieland attend?
Scott Wieland attended Uc Santa Barbara, Santa Barbara City College, Goldenwest Community College, Pacifica High School.
What are some of Scott Wieland's interests?
Scott Wieland has interest in Civil Rights And Social Action, Science And Technology, Education, Environment.
What skills is Scott Wieland known for?
Scott Wieland has skills like Customer Service, Customer Satisfaction, Os X, Microsoft Office, Social Networking, Ios, Team Leadership, Leadership, Marketing Communications, Highly Ambitious, Team Oriented, Strategic Communications.
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