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Christopher Debono Email & Phone Number
Assistant Strata Manager
at
Cutting Edge Strata
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Assistant Strata Manager
Location
Greater Sydney Area, Australia, Australia
Company size
Who is Christopher Debono? Overview
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Quick answer
Christopher Debono is listed as Assistant Strata Manager at Cutting Edge Strata, a company with 4 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Christopher Debono.
Christopher Debono previously worked as Contribution Team Member at Spoilertv and Service Delivery Manager at Strategic Resources International & S.R.I. Pte Ltd (Singapore). Christopher Debono holds Bachelor Of Computer Science And Technology, Computer Science from University Of Sydney.
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Cutting Edge Strata
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Profile bio
About Christopher Debono
As a dedicated and highly focused IT support professional with a proven track record in managing helpdesk operations and leading teams to deliver top-notch support, I am passionate about driving excellence in technical support and service delivery. I am adept at delivering high-quality support and fostering a collaborative environment that ensures superior user satisfaction.I specialise in working with key technologies such as Windows 10 & 11, Office365, SharePoint, and remote support tools including Zoom and Google Workspace. My expertise extends to using project management platforms like Monday to effectively track and manage IT projects, ensuring that they are completed on time and meet organisational goals.Thrive on leading and developing helpdesk teams, empowering them to achieve their full potential while maintaining a focus on delivering exceptional service. My ability to manage performance, mentor staff, and drive continuous improvement has consistently resulted in enhanced team efficiency and user satisfaction.Delivering outstanding customer service is at the core of my approach. I excel in managing user expectations, resolving escalations, and communicating complex technical information in an understandable way. My commitment to user satisfaction drives me to continuously refine processes and improve service delivery.My analytical mindset allows me to dissect technical issues, identify root causes, and develop robust solutions. I leverage data and metrics to drive informed decision-making and improve helpdesk performance.I am passionate about leveraging my technical knowledge and leadership skills to make a positive impact in IT support roles. My goal is to continuously enhance service delivery and contribute to the success of the organisation. Feel free to connect with me here or at Christopher_debono999@hotmail.com to explore how my background and skills can align with your IT needs and objectives.
Current workplace
Christopher Debono's current company
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Cutting Edge Strata
11 roles
Christopher Debono work experience
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Contribution Team Member
Current
Apr 2014 - Present
Service Delivery Manager
RESPONSIBILITIES:Working directly with CSO to improve IT services and business continuity across environment.Assisting with device setup.Troubleshooting of hardware and software issues.Printer management and maintenance.
Aug 2024 - Dec 2024
Field & Support Engineer
Jun 2024 - Aug 2024
Support Operations Engineer
RESPONSIBILITIES:Addressed and resolved incidents and service requests in line with ITIL procedures.Refined and enhanced service desk processes in collaboration with the team leaders, contributing to a more efficient and responsive support environment.Served as the primary backup to the Service Desk Team Leader, effectively managing escalations and.
Jul 2022 - Jun 2024
Helpdesk Coordinator
RESPONSIBILITIES:Spearheaded initiatives to improve the IT support experience, including the introduction of a Help Desk portal and Service Catalogue to streamline ticket submissions, and the creation of a public knowledgebase to empower staff with self-service solutions and useful tips.Reduced the monthly ticket count from an average of over 200 to 120 by.
Jul 2021 - Jul 2022
Helpdesk Technician
RESPONSIBILITIES:Assisted with the research and deployment of new platforms and software, including upgrading to Windows 10, rolling out new mobile phones, implementing Google Workspace, transitioning to SharePoint for document storage, and introducing Microsoft Teams for collaboration.Worked with different business areas to obtain necessary approvals for.
Nov 2017 - Jul 2021
Sep 2017 - Feb 2020
It & T Support Technician
RESPONSIBILITIES:Acted as the primary point of contact for IT issues received via phone and email, resolving issues on the first call to increase efficiency and improve user satisfaction.Logged, resolved, and escalated over 50 tickets daily, managing around 20-40 calls per day to maintain a smooth workflow.Obtained required approvals for actions, such as.
Mar 2017 - Oct 2017
Help Desk Specialist
RESPONSIBILITIES:Served as the first point of contact for IT issues via phone, email, and occasional in-person visits.Addressed common issues, such as password resets and folder access, providing timely resolutions.Logged, resolved, and escalated 50-100 tickets daily, effectively handling an estimated 50-100 calls per day.Created, updated, and maintained.
Sep 2015 - Nov 2016
Project Team Member
South Sydney Community Aid
Jul 2015 - Sep 2015
8 education records
Christopher Debono education
Bachelor Of Computer Science And Technology, Computer Science
Diploma In Systems Administration, Information Technology
St George Tafe
Bachelor Of Information & Communications Technology, Information Technology
Japanese Beginners, Japanese Studies
St George And Sutherland Community College
Japanese Level 1, Japanese Studies
St George And Sutherland Community College
Certificate Iv In Information Technology, Help Desk
St George Tafe
Certificate Iv In Information Technology, Database Administration
St George Tafe
Certificate Iv In Strata Community Management, Strata, Competent
FAQ
Frequently asked questions about Christopher Debono
Quick answers generated from the profile data available on this page.
What company does Christopher Debono work for?
Christopher Debono works for Cutting Edge Strata.
What is Christopher Debono's role at Cutting Edge Strata?
Christopher Debono is listed as Assistant Strata Manager at Cutting Edge Strata.
Where is Christopher Debono based?
Christopher Debono is based in Greater Sydney Area, Australia, Australia while working with Cutting Edge Strata.
What companies has Christopher Debono worked for?
Christopher Debono has worked for Cutting Edge Strata, Spoilertv, Strategic Resources International & S.R.I. Pte Ltd (Singapore), Virtuelle Group, and Blueapache.
How can I contact Christopher Debono?
You can use AeroLeads to view verified contact signals for Christopher Debono at Cutting Edge Strata, including work email, phone, and LinkedIn data when available.
What schools did Christopher Debono attend?
Christopher Debono holds Bachelor Of Computer Science And Technology, Computer Science from University Of Sydney.
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