Solve and proactively prevent technical workload and process automation problems, implementing solutions that align with industry best practices while simultaneously fulfilling the customer’s business requirements in the most efficient manner possible. Administer, manage, support, and maintain workload and process automation tools and systems. Collaborate with customers and prospective customers to ensure efficient management of their workload automation environments. Provide a single point of contact for customer engagement to drive collaboration, cooperation and to build trust with business customers within the global BMC environment. Create and maintain documents on workload automation, software administration, installation, configuration, and deployment architecture. Provide senior technical leadership troubleshooting and supporting workload processes and procedures, as well as planning for future states.My passion for animal rescue allows me the opportunity to start a 501 (c) 3 Animal Rescue and Adoption agency based out of our home in East Texas. Sadie’s Place Animal Rescue is a Christian based rescue dedicated to caring for homeless pets in our communities through adoptions, cruelty investigations, community awareness, fostering and caring for companion animals until loving homes can be found.Named in memory of our beloved Black Lab, Sadie – a shelter dog who became a major part of our family until her death in 2012, we dedicate this mission in her memory. Our organization is totally run by folks who generously volunteer their time, homes and hearts in order to help.Please help save the ones who can not save themselves - see our page at http://sadiesplacerescue.org/help.html for details.

Solve and proactively prevent technical workload and process automation problems, implementing solutions that align with industry best practices while simultaneously fulfilling the customer’s business requirements in the most efficient manner possible. Administer, manage, support, and maintain workload and process automation tools and systems. Collaborate with customers and prospective customers to ensure efficient management of their workload automation environments. Provide a single point of contact for customer engagement to drive collaboration, cooperation and to build trust with business customers within the global BMC environment. Create and maintain documents on workload automation, software administration, installation, configuration, and deployment architecture. Provide senior technical leadership troubleshooting and supporting workload processes and procedures, as well as planning for future states.My passion for animal rescue allows me the opportunity to start a 501 (c) 3 Animal Rescue and Adoption agency based out of our home in East Texas. Sadie’s Place Animal Rescue is a Christian based rescue dedicated to caring for homeless pets in our communities through adoptions, cruelty investigations, community awareness, fostering and caring for companion animals until loving homes can be found.Named in memory of our beloved Black Lab, Sadie – a shelter dog who became a major part of our family until her death in 2012, we dedicate this mission in her memory. Our organization is totally run by folks who generously volunteer their time, homes and hearts in order to help.Please help save the ones who can not save themselves - see our page at http://sadiesplacerescue.org/help.html for details.

My primary mission in this role was to generate profitable professional services business from new and existing Control-M customers.

Managing the sales of products and services for the Central US region. I had the primary responsibility for revenue generation, client relations, strategic direction, and project management, with billings in range of $500K to $1M

Managed the sales of products and services for the Central US region. Led a seven person multi-disciplined team with primary responsibility for revenue generation, client relations, strategic direction, and project management, with billings in range of $500K to $1M

Provided Professional Services for major companies such as State Farm Insurance, Verizon, Convergys, ING, Federal Reserve, Sherwin Williams and others in support of the INCONTROL product suite. I specialized in Conversion projects to the CONTROL-M groups of products.

Provided Professional Services for major companies such as AT&T, State Farm Insurance, EDS, US WEST and others in support of the INCONTROL product suite. I specialized in Conversion projects to the CONTROL-M groups of products. In addition to providing on-site assistance to the conversion process, I provided project planning and implementation assistance plus modified the vendor supplied conversion utilities to assist in the conversion and customization to company standards. Also provided customized coding upon specific requests from the conversion team, provided support of the various companies’ systems administration and installation functions required in installation, customization, testing, and on-going support of the installation of INCONTROL product suite.

Responsible for technical support and management of this region. As a player/coach, I reported directly to the regional vice president responsible for a ten state sales territory. Responsibilities for coordinating all trials, scheduling of trials and technical resources to ensure a successful implementation of our current product line. Other responsibilities include developing project plans, pilot programs and implementation schedules; as well as detail cost justification, responding to technical proposals and request for information. Also responsible for technical coordination between the sales and marketing group and client interaction. Maintained an active role in pre-sales presentations, as well as user group implementation and trade show demonstrations.

Individual contracting services to System Software Training Group of Tiburon, California as a professional service consultant. Responsible for the onsite, as well as, regional training workshops for various mainframe software packages. Also provided onsite consulting services in the planning, installation and implementation of various software packages including (but not limited to) CA-1, CA-7, CA-9, CA-11, CA-Scheduler, CA-Dispatch, etc. Other responsibilities include: preparing and updating training materials, conducting product audits, providing project management for Consulting Services clients and assisting in sales presentations for SSTG servicesIndividual contracting services to System Software Training Group of Tiburon, California as a professional service consultant. Responsible for the onsite, as well as, regional training workshops for various mainframe software packages. Also provided onsite consulting services in the planning, installation and implementation of various software packages including (but not limited to) CA-1, CA-7, CA-9, CA-11, CA-Scheduler, CA-Dispatch, etc. Other responsibilities include: preparing and updating training materials, conducting product audits, providing project management for Consulting Services clients and assisting in sales presentations for SSTG services

Responsible for the Pre-and Post-sales support and training of vendor software. Provided onsite as well as regional training workshops, implementation and installation consultant services, technical support and problem resolution.Assisted in the creation and implementation of the Client Services Division of MVS System products.Responsible for customer support, which included research and follow-up for individual customer, updates and maintenance of workshop training material, creation of national client conference material, development of new training courses and materials, as well as pre-sales support and demonstrations.