As a seasoned public relations specialist and strategic corporate communicator, I bring extensive expertise in strategic communication, customer service, and network development. Currently pursuing my PhD, I am deeply committed to advancing the field of communication and leadership.In March 2023, I founded Kryptonite Outsourcing, a leading staffing agency based in Nairobi, Kenya. Kryptonite Outsourcing provides both onshore and offshore solutions tailored to businesses of all sizes. Since its establishment, our company has rapidly expanded and now serves 11 clients across diverse sectors, including real estate, insurance, debt collection, public service, and NGOs.Under my leadership, Kryptonite Outsourcing offers a comprehensive range of services, including cold calling, debt collection, administrative support, call center operations, IT/software development, social media management, accounting, and telemarketing. Our virtual assistants are meticulously selected for their excellent English communication skills and robust experience from top BPOs. With a team of over 50 remote professionals, we are committed to delivering exceptional results and client satisfaction, as reflected in our promise: "We break our backs for you."In addition to my role at Kryptonite Outsourcing, I am a dedicated coach and mentor in the cold calling and virtual assistant fields. I have coached over 1,000 virtual assistants who are now successfully serving their employers.Prior to founding Kryptonite Outsourcing, I served as the Sales Operations and Administration Manager at Turnkey Africa Ltd, where I honed my skills in sales administration, strategy execution, and corporate positioning.My active involvement with the Public Relations Society of Kenya and the Media Society of Kenya underscores my commitment to advancing public relations and communication. I invite you to connect and explore how we can collaborate to drive success in strategic communications and virtual assistance.