Sangwoo Lee Email & Phone Number

판교

2023/04 ~ 2023/10In-game translation and LQA management for 13 languages in Hearthstone- Launched HS milestones: 26.2, 26.4- Supported 13 languages through global collaborationVendor Management- Terminated regional-based Translation/LQA/Audio vendors- Onboarded new global-based multi-language Translation/LQA/Audio vendors - Managed new vendors to provide qualified translation on time- Managed access for up to 17 tools2021/10 ~ 2023/03In-game/Out-of-game translation and LQA management for mainly Korean in Diablo Immortal- Launched Diablo Immortal- Managed products: Diablo Immortal, Hearthstone, Diablo 3, and Diablo 2 Resurrected- Supported 11+ languages in the Diablo franchise- Collaborated with KR and HQ stakeholders to meet localization requirementsWebsite Korean Localization and LQA Management- Managed Korean localization by insourcing and outsourcing- Managed LQA by communicating with KR and HQ stakeholders- Supported LQA by managing/creating bugs via JIRAVendor Management- Managed Vendors: Translation, Audio, and QA- Adjusted tasks according to urgency & priority, clarified specification of vaguely requested tasks- Managed PR, PO, payment vouchers, invoices, receipts, etc.AOP and Budgeting SupportAutomation by using programming skills- Implementation of multiple scripts and tools to support internal team and external vendors

Seoul, South Korea

In-game Korean Localization and LQA Management- Managed products: Call of Duty, Diablo Immortal, and Hearthstone- Collaborated with KR and HQ stakeholders to meet localization requirements- Managed Korean localization by insourcing and outsourcing- Managed LQA by communicating with internal QA and HQOut-of-Game Multiple Language Localization Management- Managed products: All Activision Blizzard games, Battle.net & Operation- Languages - Main: Korean. Managed insourcing and outsourcing - Sub: EU, LatAm, and others. Managed outsourcing- Collaborated with internal, external vendors, and other regions to deliver localization on timeQA Management in Modernization of Blizzard KR’s B2C Payment System- Communicated with Blizzard KR, HQ devs, and PG partner to support QA- Managed QA of transitioning from old Active-X required system to the Active-X free modern system for Blizzard.com & PC CaféVendor Management- Managed Vendors: Translation, Audio, and QA- Adjusted tasks according to urgency & priority, clarified specification of vaguely requested tasks- Supported procurement managementAOP and Budgeting SupportA New Global Centralized Work Process Set-Up- Collaborated with other regions to create a new centralized work process- Successfully onboarded and operated a new language project management tool- Supported new TMS as an administrator by onboarding new users, adding/improving configuration rules, suggesting solutions, and reporting/managing bugs

Seoul, South Korea

Web and Mobile Development Services Support- Collaborated with KR stakeholders to create accurate schedules and roadmaps- Communicated with HQ and KR stakeholders to maintain/update the old/new featuresProject Management for PC Café (IGR 1.0) Services- Managed integration of Activision & Blizzard games into PC Café (IGR 1.0) - World of Warcraft Classic (Aug, 2019) - Call of Duty: Modern Warfare (Oct, 2019) - Warcraft III Reforged (Dec, 2019)

Seoul, South Korea

Localization Quality Assurance on Activision Blizzard Games- World of Warcraft: Battle for Azeroth (Aug, 2018)- Hearthstone: The Witchwood (Apr, 2018)- Hearthstone: The Boomsday Project (Jul, 2018)- Hearthstone: Rastakhan’s Rumble (Dec, 2018)Support the CS team through In-game testingInternal Tools Management- Developed new internal tools to improve work efficiency- Maintained and improved existing internal tools