Michael C. Swanson Email & Phone Number

Providence, Ri, Us

• Help individuals discover their family history and the history of their local area.• Authored five books: four on genealogy and one on Providence settlers.• Created a GPS smartphone walking tour of early 17th-century Providence.• Conducted initial research that resulted in the installation of two historical markers in Nashville.• Conducted genealogical research that contributed to an exhibit at the Michigan State House in Lansing.• Administer DNA groups on FamilyTreeDNA..• Create and edit Wikipedia articles and write blog posts on history and genealogy.

Franklin, Tennessee, Us

• Co-created and implemented a data exchange system that transfers patient data via XML between insurance companies and ACA EDGE servers. Developed extract, transform, and load (ETL) processes in SQL Server Integration Services (SSIS) and created a report suite in SQL Server Reporting Services (SSRS).• Maintained an in-house electronic health record (EHR) data repository.• Designed, programmed, and maintained an automated data transfer systems between EHRs, patient contact/appointment systems, and health information exchanges (HIEs).• Began as an on-site Business Intelligence (BI) Analyst in Franklin, TN, and progressed to Senior ETL Developer and Senior Data Engineer roles. Transitioned to remote work from Providence.

Brentwood, Tn, Us

• Introduced Corepoint Integration Engine to develop the company's inaugural medical electronic data interchange (EDI) system, facilitating the seamless management of ANSI X12 and HL7 ADT data.• Created automated extract-transfer-load (ETL) processes to streamline the transfer of diverse data into the corporate electronic health record (EHR) system using SQL Server Integration Services (SSIS) and T-SQL stored procedures.

Brentwood, Corporate Headquarters, Us

• Configured and maintained an automated electronic data interchange (EDI) system using Mirth Connect for the seamless transfer of data from multiple electronic health records (EHR) systems into a centralized customer relationship management (CRM) system.• Employed JavaScript and SQL to retrieve and map data between systems.• Developed various data cleansing scripts to improve the accuracy and standardization of patient and provider information.

Providence, Ri, Us

• Completed freelance projects including e-commerce website design, corporate logo design, and graphic design.• Won first place in the 'Historic Franklin, Tennessee' specialty license plate design competition through public voting among over 100 entries.

• Earned ACT! Certified Consultant certification.• Extracted customer data from multiple client database systems. Mapped and loaded transformed data into FoxPro tables for integration into the ACT! customer relationship management (CRM) system.• Conducted training sessions for customers and provided support via calls.

• Developed a graphical user interface (GUI) prototype for the System Z programming language compiler using Python.• Designed the interface layout, user flows, and navigation.

• Enhanced, expanded, and maintained TCS TeleCenter System (renamed Aspect eWorkforce Management), a multi-platform system for forecasting workload and scheduling staff in call centers.• Delivered presentations on new technology at corporate users' forums and trained users at various sites around the country.• Developed call center staffing prediction software, TCS Call Center Calculator (C3), using the Erlang model, which was distributed on DVDs at marketing conventions and online.• Invented and programmed an algorithm to optimized staff schedules based on skill sets and incoming call types.• Designed and implemented a genetic algorithm to schedule aircraft baggage staff for British Airways.• Began as a Software Consultant at TCS Management Group and progressed to Principal Engineer and Sr. Software Engineer following the merger with Aspect.

Nashville, Tennessee, Us

• Taught introductory ethics course sections and full courses in informal logic and introductory philosophy.• Received the philosophy department's graduate student teaching award.

Ch

• Conducted inspections of boilers and industrial equipment.• Analyzed risks associated with the equipment and determined its insurability.

Master Of Arts - Ma, Philosophy

Bachelor Of Science In Engineering - Bse, Mechanical Engineering And Philosophy