Early Growth is the largest national provider of outsourced CFO & accounting services in the venture capital space. For over 10 years, Early Growth has been providing finance & accounting, tax, equity management, and fund accounting services to startups at all stages. Early Growth is a strategic partner handling your finances so you can focus on your business, customers, and team.

Mortgage marketing software start-up

Management consulting firm focused on supporting early stage companies and new ventures. Providing experienced executive support as part-time CFO/COO for clients in enterprise software, SaaS, web services, gaming, and others. Specific projects included raising investment capital, international expansion, organizational infrastructure, financial planning and analysis.

Enterprise mobile software company. Responsible for finance, accounting, administration, and human resources. Global operations in US, Canada, UK, Germany, Spain, UAE, Australia, Singapore.• Raised $106m in venture funding as a startup operation.• Built global corporate and financial infrastructure to support business operations, employees, and customers in North America, Europe, Middle East, and Asia Pacific. • Responsible for financial planning & analysis for all aspects of the business including budgeting and management reporting. • Successfully managed due diligence and integration processes for multiple corporate acquisitions.• Responsible for establishing international entities, implementing Intercompany Agreements, managing local tax and compliance issues. • Participated in Board of Directors as secretary and treasurer including primary responsibility for preparation of Board meeting presentations.

Customer management solutions provider. Responsible for defining and delivering financial management and assessment services offerings.• Key participant on team that re-engineered Compaq’s consumer customer service function.• Worked with management team to re-engineer the financial management and reporting processincluding new financial and operational metrics.• The results:􀀹 Re-engineered product replacement/return process to reduce hard costs􀀹 Moved Compaq from #5 in the market in customer satisfaction to #2, only behind Dell􀀹 Removed over $12M in costs in the first year after re-engineering

Managed web hosting services provider. Responsible for defining and managing all customer service and support functions for 24/7 global services delivery.

Startup internet customer support services provider . Responsible for assisted services delivery including email, chat, and voice support through multiple domestic and international support centers. Management oversight for global production group (support centers), training, knowledgebase development, quality assurance, production technology, internal helpdesk.

Internet business communications services startup company. Responsible for worldwide multi-language, customer support, billing services, and MIS:• Designed and deployed a scalable web-centric customer support strategy to address multiple service levels for free and paid subscribers.• Reduced telephone support transactions 40% by implementing web based self-help technology to deliver searchable knowledgebase, online manuals, and quick start guides.• Re-purposed existing support knowledge content into effective, visually rich, HTML solutions.• Designed and implemented pre-launch services pilot programs to end-users in North America and UK.• Oversaw development of large scale telecommunications billing platform including credit card and terms payment methods for subscribers.

Outsourced sales and marketing support services including inbound/outbound teleservices, database management, and fulfillment. Complete SBU/profit center management responsibility including financial planning and analysis. Direct reporting groups included, Account Services, Sales, Financial Support, Information Technology, Operations, and Call Center.

Technology customer support services outsourcing company. Responsible for finance, accounting, MIS, telecommunications, human resources, corporate administration and client financial services.