Swonda Dixon Email & Phone Number

● Cleaned, manipulated, visualized, and analyzed raw data using spreadsheet software (i.e., Google Sheets) and BI data visualization tool (i.e., Tableau). ● Conducted an exploratory data analysis (EDA) to provide key stakeholders with data-based evidence of user success characteristics to make the business case for additional funding.● Created DDL and DML SQL queries from formal and ad hoc data requests to draw insights and make data-driven recommendations to support company growth. ● Built a Tableau Story with interactive dashboards and dashboard objects to report insights from the comparative analysis completed in Tableau Desktop to technical and non-technical stakeholders.

● Track area performance metrics by compiling and analyzing data into daily reports using Excel and internal Amazon software, to improve production of work across operational workflows leading to a 15% reduction in performance errors and a 10% decrease in operational costs.● Spearheaded the successful training of over 50% of ship dock personnel using the innovative SDLP pilot program, improving overall operational efficiency by 25%. Implemented data-driven solutions to enhance turnover rates, resulting in a 10% improvement in associate retention.● Responsible for conducting staging audits to validate virtual data against physical staging counts, ensuring data accuracy and integrity. Monitored scan compliance on palletized lanes, reporting findings in real-time to the senior leadership team, supporting Data Engineering and Analytics performance.● Maintained rigorous quality control standards, surpassing industry benchmarks with a 35% improvement in quality metrics.

● Utilized SQL Server, Power BI, and Excel to create advanced spreadsheets, databases, and interactive dashboards, resulting in efficient data tracking, analysis, and reporting. Achieved a 20% improvement in data accuracy and reporting speed, enhancing decision-making processes.● Prepared and delivered comprehensive reports (80%) alongside Senior Analyst to senior management and audit teams, providing valuable insights, issue identification, and strategic recommendations.● Managed budgets and timelines for complex grant projects, each valued at up to $4.5 million. Ensured the timely completion of project milestones and compliance with financial regulations.● Spearheaded a 6-month company-wide software conversion initiative, streamlining processes and enhancing efficiency across the organization.● Led and supervised a team of 5+ professionals, optimizing task assignments based on individual skill sets, resulting in a 25% increase in company productivity within one month.