Steve Woodall Email & Phone Number

Toronto, Canada Area

Delivering incredible life-changing prizes for students & parents while providing valuable marketing data and exposure to our national brand sponsors. My role entails liaising with marketing professionals to deliver on unique e-marketing campaigns and ensuring our mutual goals are met and exceeded.

Vancouver, Canada Area

• With a lifetime of experience in the travel industry, I fulfilled a life-long dream of owning a tourcompany by starting a grass roots walking tour hobby business with a partner. Our optimistic goalof reshaping local.
• Built a highly effective team and have empowered them to run the day-to-day operations, providing tours for over 10,000 passengers annually.
• Consistently receive accolades from Trip Advisor, Yelp, Tourism Vancouver, Destination British Columbia and Tourism Toronto for service excellence.
• Developed a traditionally brick-and-mortar business entirely online utilizing file sharing, VOIP and available management tools developed by Google and start-up software firms.
• Sold my thriving startup to pursue the next big thing

Toronto, Canada Area

Continuing my previous role as a full-time business analyst, I have scaled back my involvement as projects come to a close, allowing me to focus on other interests. For details on role & responsibilities see the description below for TUI Travel PLC.

Toronto, Canada Area

• Recruited to take a leadership role in multiple software projects that were over budget andbehind schedule. Accountable for overall success of each project from initial needsassessment and design through.
• Managed the customization and implementation of a comprehensive tour operator Sales, Operations and Accounting software system utilizing Microsoft Dynamics CRM combined with custom web applications and workflows.
• Analyzed and migrated data from various legacy systems into the customized CRM ensuring optimal data integration with supporting systems including Microsoft Dynamics Great Plains and a custom built web portal.
• Recognized for ability to secure active participation by key stakeholders, facilitate sessions to clarify project goals and scope, and coordinate efforts to deliver new applications on time and on budget.
• Coordinated day-to-day development between offshore team in Bangalore with onshore teams in Toronto & Boston, ensuring that documentation and versioning was maintained and team members were collaborating to achieve.

Deerfield, IL

• Hired by a traditionally East Coast tour company to expand to markets in Western Canada and theUnited States. Recognized as someone who is self-driven and can work remotely, I travelled theWest Coast extensively.
• Expanded the West Coast market share by securing over $750k in new sales annually
• Recognized as top new sales person in 2007
• Selected to participate in a cross-selling project that saw four sales staff represent 6 different corporate brands to their territory.

• As Sales Manager my role was to increase market share in a very competitive and price-sensitive market. I introduced new branding and innovative products to help differentiate us from our competitors who had.
• Established new sales channels through multinational travel agencies including Flight Centre
• Introduced innovative new tour offerings and options to gain access to competitor held accounts
• Managed a team of international student interns to conduct sales campaigns
• Hired, trained and managed tour staff to provide amazing Canadian experiences.

• As my first career I took the opportunity to learn many departments, shifting roles often and at times assuming more than one. As a young, ambitious company we expanded in 2003, opening a new division targeting an.
• Key member of a start-up expansion team tasked with introducing a new brand into the educational tour market, capturing over $2 million in our first year.
• Re-shaped the market place by introducing state of the art web technology including customized online booking sites, trip management for teachers, live tour photos for parents and much more.
• Managed the operations of two distinct companies with one staff, developing efficient processes to greatly reduce operating costs.
• Hired and managed over 200 destination staff annually to operate Canada’s largest student tours.

Business Marketing Certificate, Business Marketing

Business Commerce