Specific activities include debug, query ODM/OEM/End customer issue with Ampere Altra/AltraMax and Ampereone SOC, provide remote, onsite support for customer cloud products power on, manufacturing, critical issue solving. Co-work with HW function engineer for customer product scaling and issue shooting.  Support and debug end customer ALI, Tencent, Netease and Baidu online issues. For example: ALI core offline issue. Tencent Tianji card speed downgrade issue and Baidu performance issue.  Support and debug ODM/OEM HQ, IEI cloud server development and manufacturing issues. For example, system hangs after reboot under OS; 2P CE report in manufacturing line.  Provide FW debug propose to improve the debug efficiency.  Co-work with FAE for customer new features support. Memory CE filter with 2 Windows.  Onsite ODM/OEM side for manufacturing line down issue. Key Customer and Project Cloud Server: IEI R6 (Altra/AltraMax) and R7 (Ampereone) Huaqin (Altra/AltraMax) AMP Mt.jade (Altra/AltraMax) End customer: Ali, Tencent, Baidu, Netease, OPPO, Vivo, JD

Specific activities include porting, develop, debug, query, deliver IFWI for Internal and external project and provide onsite support for customer AIO, Desktop, Notebook, tablet, phone products power on, manufacturing, critical issue solving and workshop. Co-work with various SW and HW function team for customer product scaling and issue shooting. Porting, develop, debug, query, deliver Firmware for Cannon Lake, Whiskey Lake HDK, CML AIM project with Intel code. Develop new features and innovation on Intel latest platform. Direct customer FW support on Lenovo yoga 3 (Cherry trail T4) and BYD T7ix (Bay trail -T). Develop the FW with Intel FRC and IAFW to customer BYD and Lenovo without IBV.The product Blade III representing over half of Lenovo’s IFA product awards in 2015. Onsite support customers’ board power on and critical issue solving. (Amazon, Microsoft, Dell, Lenovo, XiaoMI, Emdoor) and remote support for customer issue consult and solving (iNet, Emdoor, Weibu, Hampoo, Wisky, Techvision, Malata, Yifang and so on) CTE.Customer scaling and issue debugging, solving. And be workshop supporter for FW related issue support. Be the 14nm FW release note and BIOS writing guild owner for regular document update. Be the technical DPTF, Modern standby owner for the issues consult and debugging.Tablet: Baytrail BYD T7ix, ECS IRDA, Foxcon IRDA, Intel MRD, Dell Lakewood; Cherry trail: Lenovo Blade III, Intel MRD, Amazon K26.Desktop & AIO: Lenovo AIO340, AIO540, AIO940 (CML, RKL)Notebook: Xiaomi A1 to A35 (SKL, KBL, CML, ICL & TGL) Lenovo V540

ØPorting and maintain the BIOS for Mother board, COME, CPCI, and ACTA products.Best employee in two years; two awards of best project.Mother board: 945 + ICH7 Mini ATX, D525 + ICH8;COME: Intel 3100, 915GM + ICH6, 945GM + ICH7, GM45 + ICH9, Z500 + SCH, D525 + ICH8, D2550 + NM10, Sandi Bridge + QM67, Ivy Bridge + QM77;CPCI: Intel E7501+ICH3-S, Sandi Bridge + QM67, Ivy Bridge + QM77;ATCA: Intel 3100, E7520 + ICH5R;ØCritical and hot trouble shooting.Serial port debug; ICE debug; LPC or PCI debug point; shortcut in experience; new design instead.ØOn-site support the key customer and issue solving.Customer: Mindray, Philips (Win the deal) and Inspur; Delight customer;ØAs SW leader to manage ODM project, highlight risk, forecast problem and smooth project progress.Make SW development plan and Coordinate SW resource in project;Critical issue status tracing; Active communication and track feedback; Get the ideal result.ØProcess improvementUpgrade flow of development; Modulize SW feature to be reused; Document and codes review; Brain storm and more; ØImprove fresh man’s ability.Lead to testing; sharing the experience in problem solving; lesson learn from new project velopment.

Be Server Product Division BIOS Sector managerØPorting and maintain BIOS for server and workstation (Phoenix legacy BIOS codes);The project SWCHT2K+HT1K is for IBM, and it wins the best project in IBM.Server: AMD8131+AMD8111, SWCHT2K+HT1K, MCP55 PRO;Workstation: Intel E7501+ICH3-S;ØCustomer service for IBM, NEC, Dawning and Lenovo and On-site support for Dawning.ØBIOS sector management.Control and monitor the status of BIOS Sector,Take training and improve fresh man’s ability.