* Responsible for the day to day execution of all operations relating to the carrier sales and operational support staff. Tasked with achieving Gross Profit metrics while maintaining customer service requirements. Accountable for all shipments including contract pricing, carrier selection, and costs of goods sold for carrier prices.* Oversaw department growth in headcount 200% (25 to 75) and annual revenue 300% ($50mm to $200mm).  * Directed daily task prioritization, KPI creation and analysis, as well as ongoing training to enhance performance results for a department of sales and operations leaders.* Directly led a management team of 8 including 6 Regional teams, the after hours team, and the weekend team.* Worked with the Executive team to create, implement, and achieve department Objectives and Key Results.* Effectively produced and implemented overall strategy and SOPs across the carrier sales department. Created department structure, organizational chart, promoted management team, and aligned personnel based on organizational demands.  * Worked with Human Resources to create and implement the Carrier Sales Training program.

* Created and managed the first carrier focused sales team dedicated to Emerge Marketplace activities, focusing on sales automation, contractual carrier sourcing, and establishing new efficiency standards. Worked cross-functionally with department and executive leadership to create SOPs and team metrics. * Leveraged internal data to identify and target high growth lanes while still mitigating risk exposure. * Developed process flow outlining operational steps for all Carrier facing Marketplace activity.

* Responsible for all regional operations including management and training of the carrier sales team. Oversaw bid events and controlled costs of goods sold on all shipments originating in the western half of the United States. * Brainstormed with the sales leaders to target, expand, and develop new lanes and create overall growth. * Grew company GP by 60% in first Month by implementing more strict purchasing criteria when vetting carrier options

* Led a team of 23 sales reps in FY19 that ranked in the top 25% nationwide (6 out of 24 teams) in total gross profit.* Increased team gross profit 230% in 5 years with consistent YoY team sales growth and team total shipments from 1K shipments per month to 3K per month (+200%) in 3 years.* Coached and led 3 of the highest performing sales reps out of a department of ~350 sales reps. * Managed sales forecasting, financial reporting, accounts payable and administered account billing/invoicing.Oversaw bid process and contract negotiations to close high value accounts. Handled complex issues through a chain of escalation to achieve customer satisfaction during complicated problems.

* Led a team of carrier sales representatives through sourcing and rate negotiations to ensure competitive prices for our customers. Responsible for all buying decisions and cost control of shipments originating out of Ohio and Kentucky.* Achieved 100% of bonuses by meeting or exceeding regional performance expectations and hitting customer’s service/delivery guarantees.* Increased company profit by consistently negotiating under market costs, averaging ~4% savings across regional shipping lanes.* Recognized by the BI team as a top Tableau user for leading the way in utilizing data and insights for sales forecasting, costs, demand, and shipping lane trends.

* Built trusted relationships with a vast portfolio of third party carriers while establishing 20 core carriers that could be relied upon to secure shipping capacity over competitors during seasonality and high demand. Engaged in rate negotiations based on the current market trends for both long term and transactional business.* Exceeded month-over-month sales goals, ranking in the top 20 of ~100 SDRs.

Qualified Student Athletes for NCSA’s Athletic Recruiting Network by conducting initial academic and athletic evaluations. - Facilitated full sales cycle from lead entry to closing call and revenue generation. - Held part-time managerial responsibilities and appointed Team Captain by manager for a sales team of 15 other Scout Coordinators. - Accounted for over $250,000 in revenue.

Defense and Linebacker Coach for Varsity Football Team.Facilitated strength and conditioning workouts during class periods and off seasons.

Assist the Associate and Assistant Directors of Facilities and Operations with game day and day-to-day operations. Managed contracted staff (i.e. security, concessions, parking, student staff) during all Mountain West Conference spring athletic events, including the 2010 Baseball Conference Championships and the National Championships for Women’s Water Polo.