Steven Proctor Email and Phone Number
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Steven Proctor personal email
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I've spent 4+ years working for various tech companies in Silicone Slopes. I started off launching survey programs, building data dashboards, and configuring portals for global enterprise clients. I then moved into project management to train financial advisors and small-medium sized business owners from across the U.S. to meet their business needs using software solutions. I've enjoyed working with cross-functional teams and partners to solve problems using SaaS platforms and frontend web development. At this time, I'm excited to continue my education at BYU as a Masters student studying Instructional Psychology and Technology (IP&T)! Learning from students, faculty, and the program so far has been very rewarding.
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Instructional TechnologistWestern Governors UniversityPleasant Grove, Ut, Us
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Instructional Design Project ManagerByu Mckay School Of Education Jul 2023 - Present -
Instructional Design InternCorebridge Jan 2023 - Jul 2023 -
Ms Student Instructor: Ip&T 373, Online Blended LearningBrigham Young University Aug 2022 - Dec 2022Provo, Ut, Us -
Ms Student Teaching Assistant: Ip&T 373, Online Blended LearningBrigham Young University Apr 2022 - Jun 2022Provo, Ut, Us
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Digital Forms Product TrainerWeave Aug 2021 - Mar 2022Lehi, Utah, UsTrained Office Managers and staff to use their instance of Weave’s Digital Forms product. Discussed product’s capabilities and limitations to maintain realistic expectations. Designed process and email templates to communicate with various offices based on their PMS/EHR systems. -
Customer Onboarding ManagerWeave Feb 2021 - Sep 2021Lehi, Utah, UsRemotely trained and set up software customizations with new Weave customers. Diligently coordinated with internal and external parties to ensure software gets installed, phone orders arrive, and phone numbers are ported over within a mutually agreed upon timeline. Empathized with customers when expectations did not align with product capabilities, providing best options while resetting expectations.
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Customer Success CoordinatorFmg Suite Sep 2020 - Feb 2021San Diego, Ca, Us -
Solution AnalystRainfocus Oct 2019 - Apr 2020Lehi, Utah, Us -
Technical Success SpecialistMaritzcx Jul 2018 - Oct 2019Lehi, Ut, Us -
Implementation SpecialistMaritzcx Sep 2017 - Jun 2018Lehi, Ut, Us
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User Experience InternPickup Llc Jun 2017 - Aug 2017Enhanced user experience for pickup sports app by utilizing design-thinking tools. Gathered qualitative and quantitative data from representative app users. Analyzed data to extract user pain points, goals, and metrics. Presented team members with results and user-centered activities to identify MVP's (key filters) for mobile app.
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Research AssistantBrigham Young University Apr 2016 - Apr 2017Provo, Ut, UsParticipated in a Clinical Psychology Lab that focuses on improving treatment outcomes for adolescents in therapy using the TSM, a clinical support tool. Prepared longitudinal data for preliminary analysis. Assembled and presented a poster which highlights significant trends in treatment outcomes. Sought consent from intake patients for on-going research study.
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Research AssistantBrigham Young University Apr 2016 - Aug 2016Provo, Ut, UsDiscovered Veteran housing trends by searching county databases for mortgage records. Constructed Excel spreadsheet of detailed results for further statistical analysis.
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User Experience ResearcherPickup Llc Sep 2016 - Dec 2016Conducted user research to understand user experience with pickup sports app. Gathered user feedback through usability tests, surveys, and on-site use of app. From feedback analysis, made note of user pain points and recommended 2 nice-to-have features to developers. Developed loose personas of target users in order to create promotional fliers using Illustrator.
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Project Team LeadVersame Jan 2016 - Apr 2016Designed 4 video tutorials and reference materials to train others in navigating VersaTag software. Conducted beta test and analyzed data to offer key recommendations to VersaMe on software improvements. Facilitated open discussion of problems and solutions in weekly team meetings -
Teacher AssistantBrigham Young University Sep 2015 - Dec 2015Provo, Ut, UsAlleviated professor workload by accurately inputting data into learning management system. Provided students with learning strategies, increasing their competency to complete assignments.
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Office SpecialistBrigham Young University Mar 2014 - Nov 2014Provo, Ut, UsResearched BYU Engineering Capstone programs and presented report to assistant dean of the college in order to increase outside funding. Synthesized Qualtrics data from STEM Fair student and employer responses into report for STEM Fair Committee members. Gathered pertinent information for STEM Career Fair from various departments. Developed weekly plan for completing career fair tasks with supervisor approval.
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Teacher AssistantBrigham Young University Apr 2013 - Apr 2014Provo, Ut, UsCoached students on developing creativity by combining interests with history. Taught lecture on Buddhism and ancient Eastern cultures in professor's absence. Provided professor with feedback on course content and student experience.
Steven Proctor Skills
Steven Proctor Education Details
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Brigham Young UniversityInstructional Psychology And Technology -
Brigham Young UniversityPsychology
Frequently Asked Questions about Steven Proctor
What company does Steven Proctor work for?
Steven Proctor works for Western Governors University
What is Steven Proctor's role at the current company?
Steven Proctor's current role is Instructional Technologist.
What is Steven Proctor's email address?
Steven Proctor's email address is st****@****ave.com
What is Steven Proctor's direct phone number?
Steven Proctor's direct phone number is +138569*****
What schools did Steven Proctor attend?
Steven Proctor attended Brigham Young University, Brigham Young University.
What skills is Steven Proctor known for?
Steven Proctor has skills like Research, Team Leadership, Communication, User Experience, Data Analysis, Usability Testing, Leadership, Teamwork, Time Management, Html, Css, Adobe Illustrator.
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