Sylvia Ho Email & Phone Number

Hong Kong

● Personal Assistant to two Directors● Managed the Director’s diary, emails and correspondence● Undertook a range of administrative functions to support the Director and Managers● Travel and logistics arrangement for Directors and the team● Administrative support for Travel reimbursement claim● Support in events and seminars logistics o Hosted overseas importers and externals for Formula E Hong Kong in December 2017 o Oversaw logistics for workshop and seminar for aftersales department in January 2018● Built and maintained collaborative relationships internally (regional & global team) and externally● Provide support and coordination for internal IT matters o Set up staff accounts and computers for new joiners o Apply software applications for the office o Coordinate with local IT team for any IT related issue o Liaise with Global IT team to support the implementation of new IT system & hardware upgrade

Wellington & Wairarapa, New Zealand

● Anticipate and resolve critical issues on the Director’s behalf; managed the Director’s diary, emails and correspondence; followed up where other’s action/inaction impacts on the Director’s ability to meet their accountabilities)● Undertook a range of administrative functions to support the Director and other managers in the group● Arranged meetings and ensured all documents are prepared● Built and maintained collaborative relationships internally and externally● Organised and managed stakeholders events

Wellington & Wairarapa, New Zealand

● Developed and maintained effective working relationships with key external (regional network and District Health Boards) and internal stakeholders ● Project management – 1) Coordinated the process of recruitment for statutory officers – Recruitment and Human Resources experiences 2) Streamlined the recruitment process for appointment rounds that fell outside the main appointment to align all recruitment round into one. 3) Coordinated and implemented an internal process improvement project● Analysed reports from statutory mental health officers, both qualitative and quantitative information and prepared reports for Minister of Health● Optimised internal databases – Data management● Provided analysis and advice on the administration of mental health legislation and the delivery of the mental health services● Handled requests from general public● Managed sensitive patient information● Working knowledge of New Zealand law

Wellington & Wairarapa, New Zealand

● Initially contracted to administration support role, duties included database management (statutory requirement to monitor mental health special patient tracking database)● Required direct contact with mental health sector for reconciliation of database details. ● Managed sensitive patient information● Processed invoices and Payroll related matters● Gradually progressed to taking on Advisor duties

Wellington & Wairarapa, New Zealand

● Managed sales and sponsors relationship● Created marketing strategies (Reviewed quarterly) and sponsorship packages● Oversaw publicity and social media matters, and social media analytics● Customer service ● General administration● Packaged products and distribution● Quality control for products● Post-production for photography● Photographers’ assistant

Dunedin

● Registered claims onto the e-system● Data Entry

Dunedin

● Developed new partnerships and maintained good relationships with Dunedin Businesses (Successfully initiated a promotional campaign for our exchange programme for Otago University students)● Responsible for securing sponsorship and grants● Managed and coordinated promotional events● Contributed to planning, implementing and refining strategies for the brand equity of AIESEC Otago ● Led a team of 5 people to operate Corporate Development functions● Cold calling and networking with local businesses to seek potential partnerships and internships for overseas students. ● Overseas internship to Turkey – Exchange Coordinator for three months

Hong Kong

Hong Kong

Master Of Social Sciences, Counseling

Bachelor Of Commerce (Bcom), Business Administration And Management, General

Activities and Societies: AIESEC, Otago University Hong Kong Student Association (OUHKSA), MC for International Cultural Clubs night 2011.

High School

Activities and Societies: International Student Prefect, musician in the school's musical production, Badminton team