ADMIN - Handle office supplies, bills and manage filing systems and documents systematically.- Ensure documents are organized and managed in compliance with ISO 9001: 2015 standards accurately.- Handle the company's license registration and renewal responsibilities using the software provided. - Organize and coordinate company trips including hotel bookings and company events.- Create and enter code into MRP and ERP system into the system.IT SUPPORT- Assist in troubleshooting, support and repair when IT equipment or networks are not functioning according to proper standards.- Develop processes and procedures to optimize operations, enhance efficiency, and align with organizational goals and standards.- Manage the company’s computer systems, including software, hardware, and networks.- Collaborate with vendors for successful project and service implementation.- Prepare and update technical documentation, system manuals, workflow processes, and guidelines.- Resolve IT support requests and provide helpdesk support for employees.- Address employee questions regarding computer systems and configurations.- Install new software, hardware drivers, and update existing ones as needed.- Configure computer hardware, software, systems, networks, printers, and scanners.- Monitor and maintain computer systems and networks for optimal functionality.- Set up user accounts and ensure equipment is up-to-date and functional.- Assist with software updates, patches, security enhancements, and equipment repairs.- Provide cyber security and IT awareness training for employees.- Prepare, monitor, update, and review IT procedures for compliance and security.- Develop and maintain IT applications and databases.- Contribute to the improvement of support processes and workflows.- Provide remote support for off-site or remote employees as required.- Proactively monitor and maintain all IT services and network infrastructure.