Mohamad Syahmi Razak Email and Phone Number

• Assist and support bank's branches on issue pertaining to the usage of purpose codes and reporting treatment in CBOP.• Ensure the accuracy and proper reporting of CBOP for submission to BNM on daily basis.• Prepare and ensure the accuracy of monthly statistical and regulatory reports for online submission to BNM within thestipulated deadline.• Perform data quality management and data analysis to ensure data submitted to BNM is consistent, accurate, valid, andcomplete.• Respond to queries, ad-hoc requests from BNM and to provide additional information as and when required.• Study and improve work processes of the section, including participate in projects, conduct UAT for system enhancement andreport automation.

• Analyzed large datasets to identify trends and insights, supporting data-driven decision-making.• Developed and maintained reports using tools such as Excel and SQL.• Collaborated with cross-functional teams to gather requirements and ensure data accuracy.• Conducted data validation and cleansing to maintain data integrity.

• Assisted in managing daily operations at the counter, providing customer service and support.• Processed transactions and maintained accurate records of sales and inventory.• Handled customer inquiries and resolved issues in a timely manner.• Supported team members in administrative tasks, including data entry and filing.• Gained exposure to cooperative principles and practices within a military context.