Syaiful Bachri Email and Phone Number

Cybersecurity Architecture and Implementation• Built and designed a comprehensive cybersecurity architecture in a cloud environment from scratch.• Developed a Bring Your Own Device (BYOD) system.• Integrated Dynamic Application Security Testing (DAST) into the current CI-CD pipeline.• Developed and governed access using a User Access Matrix (UAM) for all digital applications used by each department.• Integrated security measures with threat intelligence data.• Deployed a Security Information and Event Management (SIEM) system to enhance security operations.Certifications and Audit Achievements• Served as an ISO 27001 ISMS implementer in 2023.• Helped Astrapay achieve the best audit score by Astra International and regulatory bodies.• Experienced in handling financial regulatory audits from: • Indonesian Central Bank • ISO 27001 ISMS • ISO 27701 Data PrivacyEmployee Security Awareness• Upgraded employee security awareness to an acceptable level.Personal Data Security Compliance• Co-Lead in a corporate project to implement personal data security in compliance with Undang-Undang No. 27 on Perlindungan Data Pribadi (PDP), covering: • Processes • Technology • Personnel aspectsDisaster Recovery Planning• Design DRP process then successfully executed DRP with ransomware scenarios for AstraPay's IT infrastructure in 2023 and 2024.

Information Security Services• Provided security services for corporations to safeguard business assets by improving their information security to higher and acceptable levels.Incident Management and Risk Mitigation• Identified numerous complex and high-risk incident cases across various business sectors.• Played a key role in helping customers mitigate risks, earning Defenxor's trust to manage major clients.Security Awareness and Training• Served as a security awareness speaker for various Defenxor clients, including Universiti Malaya.• Assigned as a trainer to shape and develop newcomers, assisting the company in achieving its targets.Technology Migration and Development• Contributed to the migration team during the company's transition from AlienVault to Elastic for SIEM technology.• Participated as a member of the DSIEM (developed by Defenxor) development team.Digital Forensics and Incident Response (DFIR)• Part of the first generation to conduct Digital Forensics and Incident Response (DFIR) at Defenxor.

Monitoring and Incident Detection• Monitor Security Alerts: Continuously monitor security alerts and events from various security tools and systems (e.g., SIEM, IDS/IPS).• Analyze Logs: Review and analyze logs from firewalls, network devices, and other security tools to identify potential threats.• Incident Detection: Identify and escalate security incidents according to established procedures.

As Contractor under PT Mitra Kerja UtamaTechnical Support Services• Provided technical support services for fiber-to-the-home (FTTH) & HFC troubleshooting, ensuring high levels of customer satisfaction and service reliability.

Technical Support and Incident Management• Assist Users: Help with hardware, software, and IT issues.• Troubleshoot Problems: Diagnose and fix technical problems; escalate if necessary.Maintenance and User Account Management• Install and Set Up: Configure computers, software, and peripherals.• Perform Updates: Handle software updates and system upgrades.• Repair Equipment: Fix or replace faulty hardware.• Assist with Access: Help users with password resets and access issues.