I am the Chief Operating Officer at ALSI, a leading logistics service provider in the Middle East, with over 21+ years of experience in the industry. My mission is to optimize the operational efficiency, profitability, and customer satisfaction of ALSI and its partners, by leveraging my expertise in logistics and business development.As the COO, I oversee the strategic planning and execution of all aspects of logistics operations, including warehouse management, customs brokerage, key account management, and process improvement. I also lead the business development and expansion initiatives, identifying and securing new opportunities, contracts, and markets. Some of my achievements include resolving performance bottlenecks, enhancing market share, and achieving desired objectives in logistics. I am passionate about delivering high-quality and cost-effective solutions that meet the needs and expectations of our clients.