Syahirah S. Email & Phone Number

Malaysia

Malaysia

Malaysia

- Provided internal training to new hires across the Media, PR, Sales, Client Management, and Client Services Teams on how to use the Telum platform and other technical areas- Developed training modules, materials, and guidance documents to be used as part of internal training and inhouse referencing- Onboarded new Training Team members and provide coaching as and when needed- Proposed new processes to improve internal training and administrative matters- Played a pivotal role in revamping the internal training sessions affecting the Media Teams- Collaborated with the PR Team to revamp the internal training modules for new hires joining the PR Team- Provided coaching to colleagues in other job functions- Conducted daily assessments of new joiners' day-to-day data enhancements and content- Produced monthly reports for the Board- Represented the Training Team in monthly status report calls on rotational basis- Led Training Team meetings on rotational basis

Malaysia

- Managed the Telum Jobs Board as part of the Jobs Team through gatekeeping of advert submissions- Drafted and dispatched Telum's weekly Jobs newsletter to subscribers across the journalism and PR industries in the APAC region- Proofread daily inhouse content written across APAC region and QC content page as part of the Content Team- QCed information stored in Telum's media directory to ensure accuracy and adherence to inhouse guidelines as part of the Database team- Provided good customer service to external parties (job advertisers) and colleagues by fulfilling requests and attending to inquiries- Delivered content training to new joiners- Onboarded new colleagues joining the Jobs Team and Content Team

Malaysia

- Managed the Telum Jobs Board as part of the Jobs team through gatekeeping of advert submissions- Drafted and dispatched Telum's weekly Jobs newsletter to subscribers across the journalism and PR industries in the APAC region- Proofread daily inhouse content written across APAC region and QC content page as part of the Content team- Conducted daily lead generation tasks via social media- QCed information stored in Telum's database to ensure accuracy and adherence to inhouse guidelines as part of the Database team- Provided good customer service to external parties (job advertisers) and colleagues by fulfilling requests and attending to inquiries- Conducted data enhancement tasks as needed- Conducted other ad-hoc tasks when required- Delivered content training to new joiners

Malaysia

- Delivered online lectures on topics related to digital business to 200+ undergraduate students pursuing their bachelor's degree- Assessed assignments distributed to 200+ undergraduate students spread across four sections- Performed administrative duties such as data entry to log the students' ongoing assessment scores on UNITAR's platforms- Researched and developed learning materials to better facilitate the online sessions and promote visual learning (learning through mind maps and images)- Facilitated discussions on topics within each lesson and encouraged sharing of opinions and insights from students

Mont Kiara, Kuala Lumpur

- Liaised with clients pertaining their requirements and needs- Managed content on client's website- Assisted with planning and organization of client's events- Carried out ad-hoc tasks

- Edited articles- Created content for internal newsletter/e-magazine- Audited subsidiaries' websites- Wrote seasonal greeting messages on behalf of Group Managing Director- Liaised with subsidiaries to collect data for article writing

- Assisted sales team to pinpoint ready-for-service areas- Managed and organized raw data to be used by sales team

Master Of Business Administration - Mba

Bachelor Of Applied Language Studies (Hons.)

Diploma