Sybil S. Email and Phone Number

I'm a product designer with content design & product management experience in SaaS companies. I seek to improve the customer experience by making complicated systems clean and simple and workable for their users. Recent experience with Agile development methodologies. Prior to 2015, lots of experience as a content designer and technical writer working with engineering organizations and product management.What I do:Advocate for the customer. Analyze requirements and think deeply about how they might appear in software. Partner with product managers to better understand the audience for features. Analyze systems end-to-end to figure out how new features might fit, and where things might go wrong. Write UI copy, error messages, and other messaging as needed to simplify the user experience. Produce specs so that development teams have a reference for their work. Perform usability testing and other research. Identify stakeholders and present research findings and proposed solutions. Communicate across many job functions and levels of management to advocate for better user experience. Create wireframes, mockups, or prototypes, as appropriate. Exercise information architecture on sites when appropriate.If you've read this far, keep going. If you're a US citizen and you care about current events, get out and VOTE in every election in your area. Show up, don't tune out.Note:I do not write Christian poetry or children's books. There is another person with the same name you might be looking for if those are your referents.