Sybil Joseph Email & Phone Number

Toronto, On, Ca

Toronto

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

-Administered the first official Performance Appraisal process -Initiated the recruitment process for several key positions -Researched several HR policies to be implemented -Designed and maintained several trackers used to record various HR documents and processes-Fulfilled the role of first point of contact with the HR department for all employees throughout the organization-Maintained employee files, both hard copy and computerized-Administered the benefits enrolment for all new employees -Processed vacation requests, promotions, resignations, terminations and salary adjustments -Created and implemented a “New Hire Checklist” template and notification procedure-Developed and implemented a comprehensive on boarding procedure for new hires-Created job postings and posted open roles on various job sites including LinkedIn, Workopolis and Monster-Reviewed, organized and selected all candidate resumes for interviews -Tracked and reported all recruitment activities for the organization-Maintained and published the organizational chart

Toronto, Canada Area

-Served as first point of HR contact for all corporate employees-Processed transfer and vacation requests, promotions, resignations and salary adjustments -Maintained employee files, electronic and hardcopy-Inputted all relevant documents for new candidate background checks-Processed all new hire paperwork-Helped administer the process for re-enrolment of benefits for all eligible employees

Toronto, Canada Area

-Process transfer and vacation requests, promotions, resignations and salary adjustments -Maintain employee files-Input all relevant documents for new candidate background checks-Produced a Peer Recognition tool -Update and maintain payroll information using MS Excel

· Achieved the highest sales in the Toronto District in 2008 · Highest sales increase in Canada for January 2008 · Improved customer service and reduced complaints through more effective training techniques · Managed all store HR functions including, recruitment, orientation training, payroll and PeopleSoft · Responsible for store sales, merchandising and inventory

· Responsible for the training of Assistant Managers and Store Managers · Developed a succession management plan for key staff · Ensured health and safety compliance through staff training and enforcement of guidelines

ETOBICOKE, ON 2007 · Developed and tested initial La Senza Girl staff training facilitation guide · Trained Southern Ontario Store Managers in the use of the WorkBrain software package

· Managed store transition from Silk and Satin to La Senza Express · Reduced wage costs while maintaining above average customer service and sales · Developed in-store strategy for La Senza Express brand presentation · Promoted from Assistant Manager position within three months · Recognised for excellent sales ability and product knowledge

Hamilton, Ottawa, Markham, On

· Measured as increasing conversion rates while on the sales floor · Recognised by customers and management for providing excellent customer service · Launched the Maternity brand in one of the first four stores in Canada · Responsible for the ongoing in-store management of the Body brand

Ottawa, Canada Area

· Developed a recruitment and selection guide with an interview question bank for Hiring Managers

Niagara-On-The-Lake

-Designed and implemented a more cost-effective and comprehensive reservations staff training program-Promoted from Reservations Sales Agent after 7 months-Developed and maintained a sales tool to be used by all reservation agents

Certificate; Post Diploma, Human Resource Professional; Human Resources Management

Highest Average in First Semester, received award of complete set of Second Semester Textbooks.

Bachelor Of Arts (Honours), Psychology, Minor In Business

Activities and Societies: Human Resources Club MMalSA (McMaster Malayalee Student Association) Psychology Club (Mental Health Awareness.