Sybil Quadros Email & Phone Number

Melbourne, Victoria, Australia

Supporting the compliance function at JBWere, NAB’s Private Wealth. Focused on risk identification, reviewing processes and procedures, examining records, assessing compliance with applicable laws and regulations. Conducting internal monitoring, evaluating risk & developing uplift programs to improve risk management and investigating fraud. Assisting with policy development and meeting regulator obligations and commitments.

Melbourne, Victoria, Australia

Managing investigations and negotiations through to resolution of customer complaints. Delivering an outstanding customer experience to build advocacy and trust. Effectively and efficiently managing a complex case load of complaints and providing recommendations to stakeholders on avoidance of ongoing issues through guidance and effective management of disputes.

Melbourne, Victoria, Australia

Melbourne, Australia

Compliance coaching, mitigating risks through monitoring, coaching and training. Engaged in remediation and rectification activities, complete proactive coaching and training to improve advice quality. Providing regular updates, communicating licensee changes and legislative updates, building strong relationship with adviser network and internal & external stakeholders. Proactive risk management, performing controls, esalating risk events, investigating issues, mentoring and coach on… Show more Compliance coaching, mitigating risks through monitoring, coaching and training. Engaged in remediation and rectification activities, complete proactive coaching and training to improve advice quality. Providing regular updates, communicating licensee changes and legislative updates, building strong relationship with adviser network and internal & external stakeholders. Proactive risk management, performing controls, esalating risk events, investigating issues, mentoring and coach on effective use of tools and systems. Show less

National

In the role of the Advice Operation Manager contribution to the success of onboarding, advancing advice quality, establishing efficient business processes, coaching, building awareness & skills is key when growing business revenue, managing risk and building a successful business.

Establish and Implement business plans and drive commercial performance. Identify Advisers needs and aspirations, and support businesses through the implementation process. Establish and maintain relationship with advisers and alliance partners

Liaison between adviser and AFSL building trusted relationships. Designed and developed training programs for adviser network and staff. Ensured optimal use of financial planning software through collaboration . Established monitoring and controls to identify risks, efficiencies & quality. Undertook continual improvement and development of systems and processes

Master Of Business Administration (M.B.A.)

Advanced Diploma In Financial Planning

Post Grad Dip in Applied Investments and Financial Planning

Advance Diploma In Applied Finance And Investment

Education record

Masters In Commerce, Commmerce And Accounts

Bachelors in Commerce Bachelors in Education & Masters in Commerce