At JOYNT, I have been responsible for leading the product from its initial idea and benchmarking phase through to its current commercial state. I oversee the development of a comprehensive digital inspection platform that automates daily operational tasks across the Food & Beverage sector. In addition to product strategy and development, I manage the sales process and various managerial aspects to ensure the platform’s success. I have managed the implementation, sales, and development teams to successfully deploy JOYNT for major clients with over 300 branches. Key responsibilities include: • Leading product strategy and development from conception, ensuring the platform evolves in alignment with market needs and business requirements. • Managing the sales process, from client acquisition to onboarding, ensuring JOYNT delivers clear value and supports businesses in achieving operational excellence. • Overseeing the business development of JOYNT’s IoT module, including the installation and implementation of live measurement devices that provide real-time operational data. • Collaborating with cross-functional teams to ensure product alignment with client needs, ensuring compatibility with iOS devices, offline functionality, and easy synchronization. • Handling managerial aspects such as team coordination, performance management, and business development to ensure the platform’s continuous growth and market penetration.

As the Project Manager for Myslots, I am responsible for managing the delivery plan, backlog, resource allocation, project budgeting, and platform analysis. In addition, I have implemented automation for sales and marketing activities to streamline operations, working with a smaller, agile team. My key responsibilities include: • Overseeing the full project lifecycle, from planning and execution to release, ensuring the platform meets industry-specific needs. • Managing resources and budgets to ensure efficient delivery of the platform’s features and updates. • Implementing automation systems that optimize sales and marketing activities, enhancing team productivity and platform growth.

I am responsible for planning and implementing the Agile methodology across the development process. My role includes backlog grooming, roadmap development, managing development teams during sprints, and handling requirements analysis and product owner activities. I successfully introduced the Agile process to the development team, creating a reliable and structured development lifecycle. This process, which spans from requirement gathering to live deployment and feedback collection, has led to increased efficiency, accuracy, and improved client satisfaction. My key responsibilities include: • Planning and implementing Agile methodologies to ensure the development process is streamlined and responsive to changing requirements. • Managing and guiding development teams during sprints to meet deliverables and align with project goals. • Analyzing requirements, developing roadmaps, and overseeing product owner activities to ensure smooth project execution. • Establishing a continuous feedback loop to enhance development accuracy and ensure high client satisfaction.

I managed the implementation of Salesforce, particularly HubSpot, for enterprises across various domains. My role involved overseeing the entire implementation process, from gathering client requirements to conducting gap analysis and modeling their business processes. I developed work breakdown structures (WBS) and roadmaps for each phase of the project, including legacy data migration, software integrations, and training sessions. My key responsibilities included: • Leading the implementation of Salesforce and HubSpot for enterprise clients, ensuring seamless integration with existing systems. • Analyzing client workflows and conducting gap analysis to bridge their processes with industry best practices. • Developing comprehensive WBS and roadmaps for the implementation, including managing data migration and integrations with other software. • Managing the team responsible for converting manual processes for sales, marketing, and operations into automated digital platforms. • Collaborating with clients to analyze their activities, create flowcharts, and enhance business processes to align with best practices, while implementing tools to ensure smooth integration and workflow automation. • Successfully completing multiple projects for international enterprises, resulting in improved efficiency and business outcomes.

I have managed and led several high-impact projects, driving their success from ideation through to commercial release. My role has spanned client engagement, project management, team leadership, and Agile implementation across both long-term platforms and short-term applications. Key achievements include: • VOM (getvom.com): As the main project under my leadership, I spearheaded the development of this SaaS accounting platform from inception, guiding the team through the Agile Scrum process. Over the course of 18 months, I managed every aspect of the product lifecycle, from requirements gathering and prototyping to development, testing, and commercial release. Under my management, VOM reached a stable and fully functional state, continuing to perform successfully after over a year of commercial activity. The project exemplifies strong code quality, seamless client onboarding, and excellent feedback. • Business Noura: I oversaw the creation of this long-term platform, which facilitates the sale of commercial studies and documents for individuals. My role involved managing the end-to-end development process, ensuring the platform aligned with market needs and functioned efficiently as a commercial tool. • Testahel Mobile App: I led the project management for this app, designed to encourage children’s achievements through goal-based rewards. My involvement included all phases of development, from modeling and prototyping to live deployment. • Short-Term Projects: In addition to long-term platforms, I managed multiple short-term projects such as the Al-Helal Club App and Qoroshy App, ensuring each was delivered on time and within scope.Throughout my tenure, I have implemented Agile methodologies across all projects, tailoring them to fit the unique needs of each product. By leveraging tools like Jira, TFS, Asana, and Trello, I have effectively tracked and managed backlogs, deliverables, and team performance to ensure project success.

Civilsoft is a product-based company that has its own HR system with its different modules, I was responsible for the Business/System analysis of the Strategic Performance Management System, working with agile or waterfall methodology. Responsible for Requirement Gathering, SRS, In and out of scope analysis, Defining the best solution to client requirements and new system enhancements by designing prototypes, use cases, activity diagrams, and other UML modeling tools, and delivering it to the development team in sprints then checking final developed solution with QC team to make sure it meets expectations, control clients deliverable and project market share, project Management, problem-solving, responsible about backlog and requirements filtration

I was working as a software developer as a project needs PHP or Java EE in case of web apps development, Java SE for desktop apps then I shifted my career to be system analyst which added a new responsibility in analysis, requirements gathering, problem-solving, and after-sales support in addition to database design and administration on MySQL or MSQL server.

There was a newly developed control system that aims to track and control each process in tyre production line.We took a 14 hrs course to get in system scope after that we start installing this system’s software and hardware and also train operators on how to interact with the system then track database records and solve problems immediately.

I was working as indoor sales for an Electronics shop and responsible about customers, suppliers Accounting and handle daily Account.