Full-time, on call, personal assistantResponsible for all scheduling needs, including but not limited to Event Management, Appointment Coordination, and Meeting ArrangementsCoordinate daily de-escalation efforts while reinforcing contractual policyManage disagreements through effective negotiation skillsResponsible for Team Management and each new Training Protocol reinforcementCreation of in-house branding & educational effortsProfessional mentor to staff

On the San Diablo Leadership TeamResponsible for all private catering, public sales, and promotional eventsResponsible for all event permitsContacted sales leads and converted into clientsInitiated pricing changes structured around COVID-19 restrictionsCollaborated with clients, vendor services, and sales events staff to ensure event successCollaborated with our Scheduler and CEO on each eventCollaborated with the Leadership Team on new marketing techniques, promotions, and delivery options

Created proposal templates to decrease proposal creation time and decrease the margin of errorCreated training protocols in order to onboard new hires more efficientlyResponsible for initial client contact, project creation, and processing final project paperworkResponsible for developing legal documents (proposals) outlining WPES deliverables to client and the cost associated with said deliverablesCommunicated with new clients throughout the evaluation, bid, and proposal approval process in order to set realistic expectations Assisted with permit applications and other necessary municipality paperworkTemporarily took over the Accounting Department in order to identify ongoing money issues and developed processes that guaranteed monthly cash flowDeveloped AR protocol and increased monthly income by 80% within the first month

Owned the annual show strategy (evaluating, identifying, and recommending new and recurring shows to attend)Coordinated attendance at 20+ large shows & conference each yearResponsible for building and maintaining the BlenderBottle, Whiskware, Avana and other future brands/product lines at domestic and international trade showsRemotely managed all sales reps at all showsPartnered with email marketing to promote pre and post showSupervised trade shows from setup to dismantle when physically onsite at showsServed as a principal liaison between product management, creative, sales, warehouse, and 3rd party exhibit storage during the planning process for a conference or trade show.Designed 3 preliminary booth designs, worked with 3rd party exhibit design company to ensure accurate completion Planned and coordinated the timely completion of event materials and deliverables.Developed and maintained relationships with internal and external stakeholders, vendors, and partners.Supported vendor management related to tradeshows and events including arrangement of booth space, collateral, audio visual needs, printed marketing materials, equipment rental, set-up and dismantling instructions of the exhibit, coordinating the routing of exhibits shipped to shows, etc.Worked with the sales team to finalize attendees for all conferences and showsAnalyzed and forwarded lead lists and follow up reporting to sales departmentTracked expenses for meetings and events and managed project budgetsAnalyzed current and past spending, identified excess expenditure identified $500K in savings for 2019Maintained an event database and ensured all meeting and sponsorship costs are accurate and up-to-date.Negotiated event cost, booth locations, and refunds (when necessary)

Responsible for all ghost writing for the Vice President of Human Resources (HR) and her Senior StaffCreated informational communication campaigns around internal HR matters Created graphics, branding, & content for each HR topicManaged the HR Communications scheduleAssisted in the creation of PowerPoint slides for the CEOPerformed assistant duties to different members of the Senior HR staff and CEO as needed, including (but not limited to) scheduling, event registration, conference call analytics and logistics, etc.

Managed a small team of specialists dedicated to identifying ongoing issues within the Customer ExperienceCompiled information gathered into digestible dataUsed data to develop solutions to ongoing issues in order to promote company growth and save capitalData and solutions assisted Asset Management in strengthening Vivint Solar’s relationship with external investors and securing 3 additional investments during my period of management

Managed 256 solar system accounts during the Installation to Activation phaseEnsured that each account proceeded in a timely manner through each stage and departmentManaged customer expectations through weekly contact with each customer, diligent account keeping, & timely email response

Developed a specialized B2B marketing program unique to the company and local communityIncreased patient inflow by 120% within the first month of B2B Marketing Program implementationPlanned and participated in local events (fairs, expos, local business displays, social media events, etc.) to increase community supportStarted and built a social media presence for the company

Worked 15 - 20 hours a day processing land, crop, fertilizer, and water samples for agricultural professionals. Performed tests to fully analyze crop nutritional needs in order to supply said agricultural professionals with necessary nutritional breakdowns to ensure crop production. Performed laboratory duties for Best-Test Analytical for several years during high school and in between college semesters.