Sydnee Carroll Email & Phone Number

Atlanta, Ga, Us

Park City, Utah, Us

•Execute key proactive account level strategies to manage, retain and grow accounts both within our auction solution and in the broader Traxero portfolio•Actively partner with the sales team during the sales cycle to understand customer needs, resources and goals to ensure delivery through onboarding and the launch of the auction platform•Deploy a mix of proactive and responsive measures for new and existing customers to launch auctions, drive buyer/bidder participation and improve auction outcomes •Serve as the primary point of contact for a set of customers by creating a consistently great customer experience from sales handoff, to implementation, to training, to launch, to support, to renewal, to billing•Provide superior customer service and ensure customer satisfaction through relationship building•Communicate and coordinate with other internal teams to deliver solutions that improve the customer journey and experience - most notably marketing, sales, product and customer support•Drive alignment and coordination across teams for closing customer deals and hitting goals related to renewals, cross sell, expansion and new customer sales•Build personal relationships with key customers virtually and in person, as/when needed•Develop and maintain detailed knowledge of our business, offering, competitors and industry that can be shared across the account management and customer success teams.

Atlanta, Georgia, Us

•Create and Implement Automotive Marketing Strategies using Digital and Traditional Marketing Platforms ( i.e Direct Mail, Email, Facebook, Instagram, SEM)•Utilize the following platforms and applications: Google Analytics, Asana, Slack, Zendesk, Salesloft, Iterable•Work in tandem with design team to create and customize traditional and digital marketing campaigns intended to further the success of our customers•Manage an average of 50-65 account subscribed to our automated email marketing software•Complete onboarding process and launch new accounts after sales handoff•Basic service related automotive knowledge for brands such as BMW, Mini, Mercedes Benz, Infiniti, Jaguar, Land Rover, Porsche, Lexus, Toyota, Honda, etc•Deliver engaging and polished metric review presentations to share campaign recommendations, ROI and further educate customers on the value of our product •Build connections with potential customers and distinguish business from competitors•Liaise with external customers and internal departments to provide and gather information enabling customer requirements to be met•Devise strategies to perform at required goal level and achieve monthly quota both internally and externally •Set clear sales goals to identify activities and behaviors to advance sales process and close deals

Linthicum Heights , Md, Us

•Serve as the liaison for multiple FEDEX CSP accounts relating to Fedex Star V Scanning Application Systems•Develop a thorough understanding of our products and service offerings in regards to Fedex Ground Handheld scanning devices (Panasonic & Zebra)•Build and strengthen client relationships to achievelong-term partnerships•Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Tempe, Az, Us

-Led sales team in total monthly sales for 3 consecutive months-Led sales team in successfully upselling 95%-100% of additional products (ex. extended warranties, vehicle gps, dealership GAP coverage)-Prospecting and developing trustworthy relationships with clients by building and maintaining rapport-Efficiently going over terms, conditions and specifications during contract-Cold Calling to generate a personal book of business-Calling lead based clientele to earn business-Handling and processing titles, trades, and tag paperwork

Silver Spring, Md, Us

-Supported high level executives and a staff of 52 in the HQ office-Answered and routed high volume incoming calls on a multi-line telephone system-Scheduled meetings and booked travel for Executive Board members-Acted as liaison between company and 3rd party affiliates. -Maintained and scheduled conference rooms for all employees-Expense Processing for all traveling employees-Billing, data entry, word processing, establishing new case files and drafting simple correspondence-Outsourced daily mail-Maintained and ordered inventory

Washington, Dc, Us

-Supervise and Assist Volunteers at multiple locations -Answer phones and cold call clientele to encourage enrollment-Open, close, and manage studio without supervision on weekends-Handle monetary transactions and closeouts-Book studio rental space and simple email correspondence

Washington, Dc, Us

- Interviewing/Hiring Staff-Pre-planning and prep work regarding camp including but not limited to: structure of day, recruitment/enrollment of students, applications, planning excursions etc.-Assists with identifying and the interview process of hiring Lead Facilitators and facilitators-Supervise and monitor Lead facilitators, Facilitators, Counselors, and Interns-Participate in Summer Camp Debrief sessionsGather correct student growth data for end of camp reports-Participate in pre-camp required process design sessions-Oversee timesheets/stipends-Assure all paperwork is kept accurate including but not limited to: Transportation, attendance, class rosters, contact list for all staff etc.-Maintain a current and accurate record of all children enrolled in the Summer Camp or on the wait list-Contact parents if student is not showing up for the program-Liaise with Camp Administrator to handle discipline and other issues-Other duties as assigned*SUMMER SEASONAL POSITION

Bachelor Of Fine Arts - Bfa, Dance

Education record