Sydne L. Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

• Providing a working knowledge of all Tatte products, delivering delicious savory dishes and pastries to guests, while keeping a clean and organized workspace.• Engaging and welcoming communication skills and presence to promote a calm and enjoyable “home” for guests outside of their homes.• Taking guests’ orders with the point-of-sale system/register, advertising the coffee loyalty program, and executing all Tatte product and packaging standards.

Washington, District Of Columbia, United States

Responsible for processing ticketing requests and providing a high level of customer service to all patrons and guests. Assisting box office operations during the running of shows and staff the Will-Call desk during box office hours. Creating and selling subscription packages and maintaining a good relationship with current subscribers.

Washington, District Of Columbia, United States

Los Angeles, California, United States

• Provided exceptional customer service before, during, and after performances, including completing guest transactions and effectively and efficiently answering guest questions, while enforcing strict mask policies. • Maintained neat and attractive product displays and replenishing inventory according to company standards. • Successfully up-sold comparable products and continually met sales goals during periods of low inventory due to 0supply-chain manufacturing and delivery issues.

Los Angeles County, California, United States

- Certified in First Aid, CPR, AED, Surveillance Testing, received a certificate from LA County Public Health in their COVID-19 Community Ambassador Program, and received LGBTQIA+ and Diversity and Inclusion training. - Developed and implemented COVID-19 policy and procedure for a +2,000 in person college campus in accordance with CDC and LACDPH guidelines.- Coordinated isolation support services; Facilitated temporary housing accommodation for COVID-19 positive and exposed students, created polices and procedures that are used across all departments on how to manage COVID isolation/quarantine.- Created Sexual Health Initiatives for the first time on campus, provided programming, and worked with LA County Public Health to provide STD testing and other services for students. - Created posters and social media advertisements on Instagram for virtual and in-person events happening around campus. Recorded content during events and posted in a timely matter for the best viewer percentage. - Provided ongoing Crisis Management and Emergency Response as needed, including de-escalationMaintaining an ongoing knowledge of changing County, State, and Nation wide COVID-19 regulations and implementing changes immediately at AMDA College.

New York, New York, United States

- Enhancing over 16,000 guest's experiences by providing top-level services to theatre patrons traveling from all over the world to see the longest running Disney Broadway Musical.- Operating a point-of-sale system and handling multiple forms of payment, including cash, credit, and Disney-issued vouchers and discounts.- Providing exceptional service before, during, and after each performance by helping each guest complete their experience with a take home memory, all while maintaining an ongoing working knowledge of promotions and specials as well as contributing to the overall sales budget of the locations within the theatre.