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Sydney Ackerman Email & Phone Number

Assistant General Manager - Revenue Operations - Food and Beverage - Universal Orlando Resort
Location: Orlando, Florida, United States 6 work roles 2 schools
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Role
Assistant General Manager - Revenue Operations - Food and Beverage - Universal Orlando Resort
Location
Orlando, Florida, United States

Who is Sydney Ackerman? Overview

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Sydney Ackerman is listed as Assistant General Manager - Revenue Operations - Food and Beverage - Universal Orlando Resort based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Sydney Ackerman.

Sydney Ackerman previously worked as Assistant General Manager at Universal Orlando Resort and Restaurant Manager at Universal Orlando Resort. Sydney Ackerman holds Bachelor Of Science, Hospitality Management from University Of Central Florida – Rosen College Of Hospitality Management.

Profile bio

About Sydney Ackerman

Motivating leader with expertise in communication, strategy, and analytics to drive high profile, multi-venue, fast-paced revenue operations with budgets up to $31.4 million. Utilizes analysis and knowledge of industry trends and customer psychology to improve top-line growth and profitability. Creative, adaptable, and innovative. Skilled in coaching to promote teamwork and employee/guest satisfaction. Excellence in Leadership Award Winner.

6 roles

Sydney Ackerman work experience

A career timeline built from the work history available for this profile.

Assistant General Manager

Universal Orlando Resort

Orlando, Florida

  • Assistant General ManagerUniversal’s Volcano Bay Water Theme Park
  • Increased efficiencies and balanced menu product mix through service line reorganization
  • Introduced breakfast menu to increase park menu and revenue potential through entrée sales
  • Spearheaded implementation of new COVID protocols for all food and beverage outlets
  • Trained and mentored 690+ team members for support in COVID park reopening Louie’s Italian Restaurant/Richter’s Burger Company
  • Streamlined operating costs through inventory management initiatives, saving 5% MOM
Jan 2019 - May 2021

Restaurant Manager

Universal Orlando Resort

Orlando, Florida Area

  • The Wizarding World of Harry Potter – Diagon Alley
  • Onboarded “single till” initiative with division-wide operation savings of $1 million
  • Planned and executed division-wide “rescue team” supporting park staffing needs
  • Maximized staff utilization through scheduling efficiencies and cross-training
  • Maintained the integrity of the Harry Potter brand through protecting and enforcing theming and intellectual property standards
Apr 2018 - Jan 2019

Assistant Restaurant Manager

Universal Orlando Resort

Orlando, Florida Area

  • Lombard’s Seafood Grille/Fast Food Boulevard
  • Exceeded hourly sales records and per capita spending through new queue line system
  • Gained additional entrée sales by introducing breakfast at team member dining location
Nov 2015 - Apr 2018

Team Captain

Universal Orlando Resort

The Wizarding World Of Harry Potter - Diagon Alley Food & Beverage

  • The Wizarding World of Harry Potter – Diagon Alley
  • Designed service line efficiencies at Florean Fortescue’s Ice Cream Parlour
  • Opening team trainer/team captain for the Wizarding World of Harry Potter – Diagon Alley
  • Developing Leadership Talent Graduate – 2015
  • Seasonal Assistant Restaurant Manager at the Leaky Cauldron and Fire Eater’s Grill - 2015
May 2014 - Nov 2015

Attractions Attendant

Walt Disney World

Adventureland/Liberty Square Attractions

  • Attractions Attendant at Adventureland/Liberty Square Attractions Group
  • Cross-trained at the Haunted Mansion, Jungle Cruise, and Parade/Audience Control
  • Maintained safety, show quality, and efficiency for highly diverse and international guests
May 2014 - May 2016

Disney College Program Internship - Quick Service Food And Beverage

The Walt Disney Company

Lake Buena Vista, Florida

  • Food and Beverage Trainer at Sunset Ranch Market quick service restaurant group inside Disney's Hollywood Studios
Aug 2013 - May 2014
2 education records

Sydney Ackerman education

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What is Sydney Ackerman's role at their current company?

Sydney Ackerman is listed as Assistant General Manager - Revenue Operations - Food and Beverage - Universal Orlando Resort.

Where is Sydney Ackerman based?

Sydney Ackerman is based in Orlando, Florida, United States.

What companies has Sydney Ackerman worked for?

Sydney Ackerman has worked for Universal Orlando Resort, Walt Disney World, and The Walt Disney Company.

How can I contact Sydney Ackerman?

You can use AeroLeads to view verified contact signals for Sydney Ackerman, including work email, phone, and LinkedIn data when available.

What schools did Sydney Ackerman attend?

Sydney Ackerman holds Bachelor Of Science, Hospitality Management from University Of Central Florida – Rosen College Of Hospitality Management.

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