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Sydney Ackerman Email & Phone Number
General Manager
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 71%
Role
General Manager
Location
Orlando, Florida, United States
Who is Sydney Ackerman? Overview
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Quick answer
Sydney Ackerman is listed as General Manager based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Sydney Ackerman.
Sydney Ackerman previously worked as General Manager at Universal Orlando Resort and Assistant General Manager at Universal Orlando Resort. Sydney Ackerman holds Bachelor Of Science, Hospitality Management from University Of Central Florida – Rosen College Of Hospitality Management.
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Profile bio
About Sydney Ackerman
Motivating leader with expertise in communication, strategy, and analytics to drive high profile, multi-venue, fast-paced revenue operations with budgets up to $31.4 million. Utilizes analysis and knowledge of industry trends and customer psychology to improve top-line growth and profitability. Creative, adaptable, and innovative. Skilled in coaching to promote teamwork and employee/guest satisfaction. Excellence in Leadership Award Winner.
7 roles
Sydney Ackerman work experience
A career timeline built from the work history available for this profile.
Assistant General Manager
Assistant General ManagerUniversal’s Volcano Bay Water Theme Park• Increased efficiencies and balanced menu product mix through service line reorganization• Introduced breakfast menu to increase park menu and revenue potential through entrée sales• Spearheaded implementation of new COVID protocols for all food and beverage outlets• Trained and mentored 690+ team members for support in COVID park reopening Louie’s Italian Restaurant/Richter’s Burger Company• Streamlined operating costs through inventory management initiatives, saving 5% MOM• Restructured dining rooms to maximize occupancy and increased seat count by 100+• Launched new menu offerings to elevate item selections and increase check averagesUniversal Studios’ Classic Monsters Cafe• Developed and executed a complete menu re-theme and service concept to promote diversity in menu offerings for the entire park• Piloted the first Mobile Food Order Delivery program, increasing check averages 30%• Coached hourly and salaried team members through a one-on-one mentorship program
Jan 2019 - May 2021
Restaurant Manager
The Wizarding World of Harry Potter – Diagon Alley• Onboarded “single till” initiative with division-wide operation savings of $1 million• Planned and executed division-wide “rescue team” supporting park staffing needs• Maximized staff utilization through scheduling efficiencies and cross-training• Maintained the integrity of the Harry Potter brand through protecting and enforcing theming and intellectual property standards
Apr 2018 - Jan 2019
Assistant Restaurant Manager
Lombard’s Seafood Grille/Fast Food Boulevard• Exceeded hourly sales records and per capita spending through new queue line system• Gained additional entrée sales by introducing breakfast at team member dining location
Nov 2015 - Apr 2018
Team Captain
The Wizarding World of Harry Potter – Diagon Alley• Designed service line efficiencies at Florean Fortescue’s Ice Cream Parlour• Opening team trainer/team captain for the Wizarding World of Harry Potter – Diagon Alley• Developing Leadership Talent Graduate – 2015• Seasonal Assistant Restaurant Manager at the Leaky Cauldron and Fire Eater’s Grill - 2015
May 2014 - Nov 2015
Attractions Attendant
• Attractions Attendant at Adventureland/Liberty Square Attractions Group• Cross-trained at the Haunted Mansion, Jungle Cruise, and Parade/Audience Control• Maintained safety, show quality, and efficiency for highly diverse and international guests
May 2014 - May 2016
Disney College Program Internship - Quick Service Food And Beverage
• Food and Beverage Trainer at Sunset Ranch Market quick service restaurant group inside Disney's Hollywood Studios
Aug 2013 - May 2014
Team & coworkers
Colleagues at this company
Other employees you can reach at universalorlando.com. View company contacts →
BT
Bianca Taylor
Orlando, Florida, United States
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KJ
Kasslyn Jager
Orlando, Florida, United States
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KM
Kristin Manfredi
Orlando, Florida, United States
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PM
Phoebe Mayer
Greater Orlando, United States
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JL
Jordan Lee
Orlando, Florida, United States
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MF
Mark Fowler
Orlando, Florida, United States
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LG
Luis Gonzalez
Bronx, New York, United States
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TL
Tori Lessard
Wakefield, Massachusetts, United States
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HH
Haley Hutchinson
Orlando, Florida, United States
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ST
Steve Truchly
Kissimmee, Florida, United States
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Bianca Taylor
Orlando, Florida, United States
View →
KJ
Kasslyn Jager
Orlando, Florida, United States
View →
KM
Kristin Manfredi
Orlando, Florida, United States
View →
PM
Phoebe Mayer
Greater Orlando, United States
View →
JL
Jordan Lee
Orlando, Florida, United States
View →
MF
Mark Fowler
Orlando, Florida, United States
View →
LG
Luis Gonzalez
Bronx, New York, United States
View →
TL
Tori Lessard
Wakefield, Massachusetts, United States
View →
HH
Haley Hutchinson
Orlando, Florida, United States
View →
ST
Steve Truchly
Kissimmee, Florida, United States
View →
2 education records
Sydney Ackerman education
Bachelor Of Science, Hospitality Management
Associate Of Arts - Aa
FAQ
Frequently asked questions about Sydney Ackerman
Quick answers generated from the profile data available on this page.
What is Sydney Ackerman's role at their current company?
Sydney Ackerman is listed as General Manager.
Where is Sydney Ackerman based?
Sydney Ackerman is based in Orlando, Florida, United States.
What companies has Sydney Ackerman worked for?
Sydney Ackerman has worked for Universal Orlando Resort, Walt Disney World, and The Walt Disney Company.
How can I contact Sydney Ackerman?
You can use AeroLeads to view verified contact signals for Sydney Ackerman, including work email, phone, and LinkedIn data when available.
What schools did Sydney Ackerman attend?
Sydney Ackerman holds Bachelor Of Science, Hospitality Management from University Of Central Florida – Rosen College Of Hospitality Management.
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