Sydney Burden work email
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Sydney Burden personal email
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I'm a driven people-person with a proven track record of accomplishments and growth in Sales/Customer Success within SAAS organizations. I thrive in collaborative and dynamic environments, where I can demonstrate my creative and leadership skills. I bring a positive attitude to the table, along with a healthy dose of humor.Happy to connect and broaden my network.
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Renewals Specialist At Appdynamics | CiscoAppdynamics Feb 2023 - PresentSan Francisco, Ca, Us -
Customer Success Specialist At Appdynamics | CiscoAppdynamics Oct 2021 - Feb 2023San Francisco, Ca, Us
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Customer Success Manager (Acquired By Cisco)Epsagon Aug 2021 - Oct 2021Tel Aviv-Yafo, Tel Aviv District, Il -
Customer Success AssociateDatadog Sep 2020 - Aug 2021New York, Ny, UsDatadog is a monitoring service for cloud-scale applications, databases, tools, and services, through a SaaS-based data analytics platform.As a Customer Success Associate, I managed 350+ accounts and worked closely with them to ensure they are set up for success within the Datadog platform. This was achieved through weekly/monthly/quarterly check in calls, managing support tickets, answering inbound email requests, and technical demonstrations. To guarantee I provided customers with the best support, I collaboratively worked with support, finance, sales, product, and alliance teams. -
Account ManagerPayfactors Oct 2018 - Apr 2020Quincy, Massachusetts, UsPayfactors is a compensation software company that is dedicated to revolutionizing compensation data with their user friendly technology.I was the first member to kick off Payfactors' Small Business team and helped build the SMB business model, that was dedicated to companies with 250 and less employees. In this role, I cold called, scheduled, demonstrated, and executed the full sales cycle with HR and C-Suite prospects. My position focused on promoting Payfactors Free Solution, along with converting freemium customers to our full paid product. Once they converted, I served as the Customer Success Manager for my clients. As a CSM, I played an important part of successfully onboarding customers. I additionally scheduled weekly/monthly cadence calls, attentively answered questions, created order forms, and executed renewals and upsell agreements which was all managed through Salesforce.This position provided me with the opportunity to take my sales, manager, and customer success skills to the next level, while diving head on into the world of compensation. -
Technical RecruiterAvid Technical Resources Nov 2017 - Oct 2018Boston, Ma, UsAVID Technical Resources is an IT recruiting company specializing in placing information technology professionals on a contract, contract to permanent or full-time basis.During my time here, I sourced, screened, and qualified candidates for clients. I was responsible for conducting interviews, reviewing resumes, and managing candidates. This role allowed me to develop my customer success and sales skills through cold calling, emailing, networking, and posting new positions online daily. It also provided me with an understanding of various hiring processes and how the Human Resource department constructed each of their roles. -
Media Marketing CoordinatorPatricia Raskin, Raskin Resources Jan 2017 - May 2017From January to May of 2017, I was the Media Marketing Coordinator for Patricia Raskin, Raskin Resources. The responsibilities for this position were to create promotional videos for Patricia Raskin to help grow both her brand and radio show that airs on WPRO in Providence, Rhode Island. I was also in charge of maintaining her Facebook page for her business and keeping track of the views and statuses of the promotional postings which were done frequently.
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Media Communications InternRaskin Resources, Patricia Raskin May 2016 - Aug 2016During the summer of 2016, I was the Media Communications Intern for "The Patricia Raskin Show" on WPRO in Providence, Rhode Island. I created promotional social media photos, videos, and posts for "The Patricia Raskin Show" while also creating PowerPoint presentations for seminars demonstrating how to grow a business. I also did extensive research, wrote, created, and edited the monthly Newsletter to subscribers. My most important job was to manage the social media sites for "The Patricia Raskin Show" on Facebook, Twitter, and LinkedIn. This internship had strengthen my writing, editing, creative, and communication skills!
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Sales AssociateTillys Jul 2013 - Jan 2014Irvine, California, UsI worked as a sales associate in a fast paced retail department where I provided aid to costumers who were in need of retail assistance. This position possessed time management and interpersonal skills which gave me the opportunity to exceed store, individual sales, and performance goals. Additionally, during my first month of employment I was awarded "Employee of the Month" due to my ability to bring in high sale revenue.
Sydney Burden Skills
Sydney Burden Education Details
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University Of Rhode IslandCommunication And Media Studies
Frequently Asked Questions about Sydney Burden
What company does Sydney Burden work for?
Sydney Burden works for Appdynamics
What is Sydney Burden's role at the current company?
Sydney Burden's current role is Renewals Specialist at AppDynamics | Cisco.
What is Sydney Burden's email address?
Sydney Burden's email address is sy****@****ors.com
What is Sydney Burden's direct phone number?
Sydney Burden's direct phone number is +180025*****
What schools did Sydney Burden attend?
Sydney Burden attended University Of Rhode Island.
What skills is Sydney Burden known for?
Sydney Burden has skills like Creative Writing, Editing, Video Production, Communication, Collaborative Problem Solving, Event Management, Leadership, Critical Thinking, Microsoft Word, Microsoft Office, Social Media, Research.
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