Customer Service Representative
Communicate with customers on various platforms ● Provide customers with information regarding products and services ● Maintain customer account data ● Operated Front Desk ● Maintained and Managed Inventory through various platforms ● Processed customer's returns and exchanges ● Interviewed, hired, and trained new customer service representatives ● Processed, fulfilled, and shipped orders using various platforms ● Quality Control of Merchandise● Maintained communication with other departments ● Handled financial disputes and claims ● Maintained communication with USPS and UPS