Sydney Hartman Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

• Technical Expertise: Proven track record of designing tailored Salesforce solutions, harnessing the power of the platform to address complex business challenges.
• Client Collaboration: Adept at working closely with enterprise clients to understand their unique needs and translate them into effective Salesforce solutions, fostering strong client relationships and satisfaction.
• Problem Solver: Skilled in identifying bottlenecks in business processes and utilizing Salesforce technologies to streamline operations, improve efficiency, and drive measurable results.
• Works closely with enterprise clients in the following industries: Professional Services, Travel and Hospitality, and Transportation and Logistics

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

• Client Advocacy: Committed to delivering exceptional customer experiences by serving as a trusted advisor and advocate for clients, ensuring they maximize the value of Salesforce solutions.
• Product Expertise: Deep knowledge of Salesforce products and services, enabling the ability to provide strategic guidance and tailored recommendations to help clients achieve their specific business objectives.
• Retention and Growth: Proven track record of driving client retention and growth by understanding client needs, aligning Salesforce solutions to those needs, and fostering long-term partnerships that result in mutual.

Indianapolis, Indiana Area

• Designed and prepared educational materials using Articulate Storyline 360 for account executives and internal stakeholders
• Maintained and updated Genesys sales & services curriculum database and training records to ensure the correct courses were being created and utilized for training
• Responsible for overall program success by reporting prior training activity, current activity and post-training activities that tie directly to performance and made suggestions to enhance activity and overall adoption
• Attended Sales Kick Off 2019 in Dallas, TX and assisted as the liaison between the hotel event team and the Genesys training team for over 90 breakout sessions

Indianapolis, Indiana Area

• Worked weekly on organizing annual housing expense information for the 169 active collegiate Zeta Tau Alpha chapters. This lead to higher productivity from regional and national officers while allocating budget requests.
• Prepared presentations for each of the 169 chapters’ expenses to be presented by the National Housing Director to Zeta Tau Alpha’s 10 National Officers at their annual meeting.

Warsaw, IN

• Assisted in website design, product catalog development, and tradeshow planning contributing to many valuable techniques learned at this internship
• Gained strong skills with Adobe Creative Cloud Suite by assisting with the product catalog and website when the company rebranded
• Observed orthopedic practices via video training and cadaver labs which provided real life knowledge of how products were used
• Regularly monitored competitors so that Tecomet would be up-to-date on all marketing tactics and continue to be the leader in the orthopedic supplier industry
• Received the first ever Tecomet scholarship which is given to interns who performed exceptional work at Tecomet

Bachelor Of Science - Bs, Marketing And Supply Chain Management

Activities and Societies: Zeta Tau Alpha- Lambda Epsilon, Jagathon, Order of Omega, Marketing Club, Delight Ministries• Participated in.

Education record