Operations
Current- Proactively identify and mitigate operational risks by developing and updating policies and procedures to ensure compliance and streamline processes.- Provide comprehensive IT support services, including troubleshooting hardware and software issues, assisting with network configurations, managing user accounts and access permissions, conducting system upgrades and updates, and implementing security protocols.- Streamline office processes for approximately 160 employees by addressing inquiries, conducting regular audits, troubleshooting technical issues, ensuring data security, and implementing new systems to improve workflow efficiency, while also providing comprehensive administrative and clerical support, including managing correspondence, inventory, and documents in the office setting- Collaborate with recruitment to facilitate the interview process and manage the onboarding and offboarding processes for all full-time, freelance, and temporary employees. Deliver comprehensive software training to ensure staff proficiency.- Facilitate the scheduling and coordination of company events, conferences, and meetings.