-Work along side the teams within marketing, media and partnerships & influencers to plan, order, and execute product for all needs within the marketing umbrella. -Photography/ Video assistance- lighting, staging, set design, shot lists-Plan and propose shoots with Media and Photographers- set, location, models, props and product. -Project manage lifestyle shoot needs including communicating between teams, filling in missing gaps, aligning the creative vision and providing coverage and support in every aspect.-Manage Photography prop and wardrobe and coordinate wardrobe for photoshoots.-Help strategize product plan, forecast product need, give recommendations to successfully hit goals and make deadlines for marketing activation and promotions. -Develop product integration SOPs, approve or deny product requests, be well versed in every previous and upcoming product release as well as historical information on company product and the success of each initiative.-Standardized, created and implemented automated COGS tracking for the marketing department with the help of the engineering team- saving time and removing the need for manual data entry.-Photo and Video editing. (Adobe Lightroom, Photoshop and Premier Pro)-Audit internal lifestyle imagery, help set up shoots as needed-Create and present AAR reports pertaining to photography integration.-Plan and manage a $800K budget to successfully support all marketing needs within 2023.

Plan and manage product for strategic partners, influencers, media shoots or event needs.Track new and upcoming product releases, working closely with the product team to plan release strategy.Understand partner needs and personal style or audience to best support partner content creation.Support the coffee team in developing and creating coffee education materials for partners, train partners on equipment and coffee brew methods.Support the events team during partnership events or needs.Support the leadership team on special projects.

Working under the product development/ product management team with an emphasis on coffee and gear. 4.5 years knowledge of BRCC product and coffee. Helped with the coordination between marketing and product teams for a large Q4 execution of product launches while working through supply chain set backs, delivering a great result in the end. Also a focus on assisting with product photography samples, as well as photographer and content coffee needs. Manage google doc of product development for reference between teams. Expert knowledge of all things BRCC. Team player. :-)

Created product release plans to coincide with marketing campaigns, tracked inventory and worked cross functionally with art, product development, supply chain, and demand planning. Order, ship and track apparel, gear and coffee orders to photographers, brief photographers on new products and release strategy.

Stood up the returns team- completely built from the ground up. -SOP development --Strong SOPs helped build a layer of trust with thousands of customers and assisted people who never expected to see their coffee, as well as made life long customers due to our proactiveness as a team.--I advised ways that would immediately relieve the volume of returns we received. -Developed processes/workflows--Saved the company money on proactively reaching out to customers and directly preventing future failed deliveries, cancelled coffee clubs, and unhappy customers.-Developed macros--Created macros that are friendly and personable that result in trust building with the customer.-Trained people to my team--Developed training materials, and continue re-fresh training when necessary--Train and assist team mates with questions regarding processes and procedures-Developed the returns log--Compiled all our returns work into a data table, with the ability to mine valuable information from in regards to which items are most returned, why items are returned, what solution the customer received, and costs of resolution per item and per month, among other things.-Manage my team day to day--Monitor work of teammates to ensure they are following established procedures--Monitor satisfaction of teammates to ensure the procedures we use offer the best possible resolution to the customer.

-Liason between BRCC and Bison Union- Assisting Director of Operations with duties that had a wide ranging scope-Manage all customer service duties-Maintain relationships with vendors, and coordinate the ordering of product- Coordinate payment between the business and vendors-Coordinate custom product between customers and the production team-Manage orders within ShipStation to prepare for fulfillment-Fulfill orders to customers -Manage and place coffee POs and ship product from production to fulfillment center-Place POs for apparel

Helped license the SLC HQ coffee shop

-Serving high quality product at a high paced international airport-Expert knowledge of coffee and processing methods-Inventory Management

-Assisted the manager in scheduling, inventory and purchasing-Responsible for opening the retail shop daily -Built strong rapport with customers, increasing frequency and value of visits-Coordinated and delivered the donation of excess product to non profits in the local area-Trained employees