Greet incoming visitors and patients professionally and provide friendly, knowledgeable assistance.Confirm appointments, communicate with patients, and update patient records.Obtain patient medical history and medication information.Boost patient satisfaction by providing compassionate care and promptly addressing needs during visits.Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.Facilitate clear communication between staff members by distributing memos and announcements in a timely manner.Answer questions and address, resolve, or escalate issues to management personnel to satisfy patients.Handle assignments independently with good judgment and critical thinking skills.Responsible for verifying insurance eligibility and processing prior authorizations to ensure seamless patient care and compliance with healthcare policies.

Managed daily operations, including opening and closing procedures, cash handling, and employee schedulingProvided superior customer service leadership by greeting and assisting customers.

Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.Maintained a clean and welcoming dining environment, ensuring a positive guest experience.Remained calm and poised when dealing with difficult customers or during busy shifts.Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.Bussed and reset tables to keep the dining room and work areas clean.Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.