Sydney Thompson Email and Phone Number
Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy Insights at
@
Chick-fil-A Corporate Support Center
Atlanta, GA, US
Sydney Thompson's Location
Atlanta, Georgia, United States, United States
Sydney Thompson's Contact Details
Sydney Thompson work email
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Sydney Thompson personal email
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About Sydney Thompson
Sydney Thompson is a Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy Insights at Chick-fil-A Corporate Support Center. They possess expertise in microsoft office, customer service, microsoft excel, microsoft word, powerpoint and 19 more skills. They is proficient in Spanish.
Sydney Thompson's Current Company Details
Chick-Fil-A Corporate Support Center
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Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy Insights
Atlanta, GA, US
Sydney Thompson Work Experience Details
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Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy InsightsChick-Fil-A Corporate Support CenterAtlanta, Ga, Us
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Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy InsightsChick-Fil-A Corporate Support Center Jan 2024 - PresentAtlanta, Ga, Us -
Senior Insights Analyst, Supply Chain AnalyticsChick-Fil-A Corporate Support Center Jan 2022 - Jan 2024Atlanta, Ga, UsServe as the dedicated analyst and analytical product owner for our new Order Management and Restaurant Services platforms along with everything related to Restaurant Inventory. Working on an Agile team, I defined KPIs for the new systems, identified our data requirements and gaps, work with our IT teams to create new tables and pipelines, prototype dashboards, and helped stand up a new data environment in Databricks. I also spent time refining our forecasting algorithm for Suggested Ordering which helped to expand our scope of items available for restaurants to order. Being in such a cross functional role, I partner with various teams in Supply Chain, IT, Finance, and Marketing to manage integration amongst multiple systems.
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Data Analyst Iii, Supply Chain AnalyticsChick-Fil-A Corporate Support Center Apr 2021 - Jan 2022Atlanta, Ga, UsTook Suggested Ordering to the next level by creating a portal of dashboards for our Operators to get insight into their restaurant performance. Established the Agile methodology on our team and served as a Scrum Master while building out the team. Stood up multiple automated reports built off SQL and Alteryx that feed into Tableau. Also supported the Supply Chain Consulting team by creating a restaurant profile report along with defining metrics for a new set of KPIs around Operator Satisfaction.
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Data Analyst Ii, Supply Chain AnalyticsChick-Fil-A Corporate Support Center Jun 2019 - Apr 2021Atlanta, Ga, UsSupported the rollout of the Suggested Ordering tool, from Pilot to Chainwide rollout, that enables a forecasted order quantity for restaurants. Helped define and establish KPIs and metrics to measure success on the system, as well as multiple analysis for system accuracy and restaurant inventory reliability. Developed various dashboards for stakeholders to view the KPIs and serve as a diagnostic and predictive tool.
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Data Analytics Engineer, Business Intelligence And AnalyticsThe Coca-Cola Company Dec 2018 - May 2019Atlanta, Ga, UsWorked on an Agile team as an engineer for a point of sale product. Gained experience with Agile methodologies, Databricks, Python, and informatica. -
Data Analyst Intern, Field Analysis & Performance ReportingChick-Fil-A Corporate May 2018 - Aug 2018Atlanta, Ga, UsMy summer internship project consisted of designing and rolling out a LEAN optimization tool kit for consultants to use in the field through analyzing data and building a model based on each store’s specific product mix to reduce waste and improve performance. This tool was able to successfully predict cup usage optimization as well as ingredient optimization for front of house. I leveraged Alteryx, SQL, R, Tableau, and Amazon Redshift to assist me in successfully completing this project. I also revamped the project intake process and tracking system for analysts.
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Hr Analytics Intern, Nurse Residency ProgramCovenant Health Jan 2018 - May 2018Knoxville, Tn, UsI worked alongside the Nurse Residency Program Coordinator to rebuild a database to support data analysis of the program participants along with a dashboard to track demographic data and program retention rates, along with other metrics. I also worked with the talent acquisition team to innovate new ways to recruit and maintain top talent for the program. -
Business Analytics Intern, University Relations/Talent AcquisitionEastman Chemical Company May 2017 - Sep 2017Kingsport, Tennessee, UsMy summer internship goal was to create a new database to house all of our intern and co-op program data. I leveraged various analytical tools such as Tableau, PowerBI, SQL, and R to design a dashboard that displayed student metrics and retention, which helped us to identify where our recruiting strategies had the best results. I also helped to ramp up our talent sourcing plan in order to find and maintain top talent. I created ways to build our corporate brand on key school campuses to better build the intern pipeline. -
Human Resources InternKnoxville Utilities Board Jan 2016 - May 2017Knoxville, Tennessee, UsThis internship is where I found my passion for Human Resources and how I could leverage analytics in this field. During my time at KUB, I served mainly on the Benefits, Payroll, and Occupational Health team. I also got to work with the recruiting and workforce planning team as well as compensation collaborating with the team on ways to improve the long term talent attraction strategy. My biggest project during my time was going through the bidding process of changing medical and pharmacy providers for our insurance plans. I helped research aspects about each, along with develop monthly reports and queries after they were finalized to compare data trends and manage medical plan cost between what the company paid versus employees. I utilized HRIS-PeopleSoft, Cigna, and Blue Cross Blue Shield databases. -
Cost Accounting InternEastman Chemical Company Jun 2014 - Jul 2015Kingsport, Tennessee, UsThis was my first internship/co-op that occurred during my senior year of high school. I worked in the Project Engineering group and assisted with project cost management and monthly budgeting of around $10 million. My main project was to implement a strategic space plan when we had an organizational change. I mainly used CIS, SAP Oracle, and MSDS databases in this role.
Sydney Thompson Skills
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Powerpoint
Public Speaking
Research
Project Management
Leadership
Accounting Assistant
Process Improvement
Troubleshooting
Project Engineering
Continuous Improvement
Sap Data Services
Trend Analysis
Oracle Database
Human Resources Information Systems
Peoplesoft
Teamwork
Workbench
R/r Studio Programming
Sas Programming
Alteryx
Sydney Thompson Education Details
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University Of Tennessee, KnoxvilleBusiness Analytics
Frequently Asked Questions about Sydney Thompson
What company does Sydney Thompson work for?
Sydney Thompson works for Chick-Fil-A Corporate Support Center
What is Sydney Thompson's role at the current company?
Sydney Thompson's current role is Senior Lead Insights Analyst, Restaurant Development - Capacity Strategy Insights.
What is Sydney Thompson's email address?
Sydney Thompson's email address is sy****@****kub.org
What schools did Sydney Thompson attend?
Sydney Thompson attended University Of Tennessee, Knoxville.
What skills is Sydney Thompson known for?
Sydney Thompson has skills like Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Powerpoint, Public Speaking, Research, Project Management, Leadership, Accounting Assistant, Process Improvement, Troubleshooting.
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