Sydney Vincent Email and Phone Number

Assisted the customer service teams within plants including Buena Park Box plant, and Santa Fe Springs Central box plant. Quickly and accurately learned about corrugated box manufacturing basics while assisting a multitude of international paper customers. Helped the Buena Park plant transfer over to the witron system from the old Harry roads system. Mastered specs and price lists along with basic Witron fundamentals. Worked well with the team to openly communicate about changes with customer orders and maximize customer satisfaction, while working with current conditions and timelines within the plant. Actively tracked the manufacturing schedule to ensure the customer stays up to date on deliveries and contacted daily to ensure they are aware of any delays. Helped guide customers through active problems and resolved them through communication through channels and problem solving skills. Executed every day to do lists with effective customer service skill.

Optimize food costs and labor costs within my store. Creating and collaborating with employees to create an effective schedule. Manage inventory by placing food orders that correlate with weekly food sales, sorting, and stocking. Manage about 30 employees, making sure everything is up to standard. Creating and meeting labor and sales goals of the week to meet monthly goals. Maintaining a clean environment within the store. Analyzing food production and delivery processes. Creating a healthy work environment for employees. Attending monthly general manager meetings to go over statistics surrounding each store. Testing employee knowledge about product and how well everything is being created. Communicating with customers and following up with complaints and how to fix them. Handling cash, counting cash and inventory. Am able to open and close the store. Operating our computer system, and phones.

Create pizzas, and side orders efficiently and correctly. Call up customers if there is any problem or confusion with order and solve it. Assist customers by answering phone calls and placing orders for them, while also getting their order and helping with check out. Solve customer complaints and problems. Check all food dates to make sure nothing is expired and toss those that are. Prepare all toppings, and side dishes. Analyze and date everything to make sure it is used or put back in the fridge at a proper time. Collaborate with all employees to make sure they are on task and portioning correctly, while also helping train new employees. Analyze the food and make sure it is sent out accordingly and efficiently. File expenses for the day.

Efficiently gathered items for orders. Scanned items and made sure items were correct and not damaged. Sent items to Packing,

Cooperated with team members to create sandwiches and salads on make-line efficiently. Implemented that everything was correctly made to customers liking. Checked dates on food products and did temperature checks to make sure everything was good to use. Stocked the make-line in an orderly manner. Answered phones and made sure if customers had questions that they were solved. Made sure everything was clean, and sanitized.