As a receptionist I...• Processed order transactions, including debit and cash operations.• Scheduled appointments and boarding reservations.• Responded effectively to customer questions and inquiries and provided information regarding products.• Resolved customer complaints and fostered customer retention and loyalty.

As a University 101 Peer Leader I...• Assisted in the instruction of a curriculum geared towards acclimation and retention of first-year students. • Facilitated a classroom by creating a positive and comfortable community through meaningful activities, conversations, and icebreakers.• Mentored first-year students on challenging situations by providing campus resources, one-on-one conversations, and intentional activities to ease a first-year transition.

As a Senior Peer Leader I...• Assisted in the instruction of a curriculum geared towards enhancing the leadership skills of new peer leaders.• Mentored new peer leaders on how to aid in the success of first-year students properly and effectively through discussion, active learning, and community building.• Have directly and indirectly impacted 400+ first-year students.

As a Student Ambassador I...• Assisted students and other patrons with research help and identifying library resources.

Under the guidance of Dr. Stephanie Jenouvrier and Dr. Caroline Ummenhofer, I investigated the relationships between seabird ecology and large-scale climate events using demographic and monthly or annual climatological datasets.

NSF funded Research Experience for Undergraduates. I collaborated with other students to collect, compile, and analyze data regarding social connections and hurricane preparedness for public housing residents. In addition, I investigated the added effect/impact of a disability on hurricane preparedness and social connections.

As a Front Desk Attendant I...• Processed order transactions, including debit and cash operations.• Responded effectively to customer questions and inquiries and provided information regarding products.• Resolved customer complaints and fostered customer retention and loyalty.

As a Lifeguard I...• Patrolled pool areas to identify anyone in need of assistance and provide immediate care• Maintained strong proficiency in CPR, First Aid, and multiple rescue techniques to provide optimal support to individuals in distress.