Sydney Cusick

Sydney Cusick Email and Phone Number

Customer Success Manager @ Rep Order Management (ROM)
Washington, DC, US
Sydney Cusick's Location
Washington DC-Baltimore Area, United States
Sydney Cusick's Contact Details

Sydney Cusick work email

Sydney Cusick personal email

n/a
About Sydney Cusick

With a keen eye for detail and a love for data-driven strategies, I work with and alongside clients to integrate LinkedIn into their businesses. Forward-thinking businesses must strengthen their digital presence, drive engagement, activate their networks, and create efficient and effective revenue-generating processes.Over the last seven years at Intero Advisory, I've had the opportunity to impact many businesses. The foundation of our work is streamlining and optimizing, ensuring what we implement is results-oriented. I am proud to be the architect of a LinkedIn integration program for an enterprise that led to over $25M in client lifetime revenue generated in 2 years while reducing client acquisition costs by 48% through leveraging the right set of LinkedIn products, turning static data dynamic, and a streamlined workflow. Teaching others and being creative is in my DNA. It is at the core of everything we do at Intero. I was a high school field hockey coach and am now a mother. It is energizing to coach a business, a field hockey player, or my son to their potential. Additionally, I own and operate a craft business specializing in hand lettering, candles, and designs as my creative outlet.If you want to work with us to integrate LinkedIn into your business, please connect with me here or visit our website for further information.

Sydney Cusick's Current Company Details
Rep Order Management (ROM)

Rep Order Management (Rom)

View
Customer Success Manager
Washington, DC, US
Employees:
5
Sydney Cusick Work Experience Details
  • Rep Order Management (Rom)
    Customer Success Manager
    Rep Order Management (Rom)
    Washington, Dc, Us
  • Intero Advisory
    Intero Advisory
    Baltimore, Maryland Area
  • Full-Time Mom (Sabbatical)
    Full-Time Mom (Sabbatical)
    Full-Time Mom (Sabbatical) Mar 2023 - Present
  • Intero Advisory
    Director, Client Strategy + Engagement
    Intero Advisory Jan 2019 - Mar 2023
    Baltimore, Maryland Area
    As the Director of Client Strategy + Engagement, I'm responsible for ensuring each client increases their online presence, reaches their pre-established outcomes, and has an exceptional experience working with Intero Advisory. On a day-to-day basis, I oversee and manage client engagements to ensure each client moves through the process and from each team member quickly and efficiently. I maintain our internal databases, pipeline, and workflows to keep our processes streamlined and efficient for the best results. Additionally, I handle the monthly invoicing. Intero Advisory is a LinkedIn training, coaching, and consulting firm which assists business professionals in developing a strategy to reach their goals on LinkedIn. If you are interested in working with us, please contact me here.
  • Intero Advisory
    Strategic Navigator + Linkedin Coaching
    Intero Advisory Jan 2016 - Jan 2019
    Baltimore, Maryland
    As a Strategic Navigator, I fully immerse myself into my client's business to understand their sales/marketing strategy and process, business objectives, target audience, and their overall industry. This understanding helps me to provide end to end social selling, business development + branding LinkedIn strategies and continuous plans. With a very hands on approach, I am able to provide individuals and companies with practical objectives + tactical to-do's - with measurable metrics/results that help to determine success. Additionally, I coach clients on how to use LinkedIn.com and LinkedIn Sales Navigator successfully to maximize their business development efforts. Internally, I plan and implement multi-channel marketing strategies for Intero. I create innovative ideas that integrate web, mobile, email, search, social and traditional advertising together, based on our goals for increased brand awareness and lead generation. My areas of focus include:Community engagement | Digital strategyClient development | Content strategy Project management | Web content developmentAnalytics reporting | Technology trending LinkedIn Coaching + Training | LinkedIn Recruiting + Sourcing LinkedIn Sales Navigator
  • Dulaney High School
    Varsity Assistant Coach | Field Hockey
    Dulaney High School Jun 2016 - Dec 2017
    Baltimore, Maryland Area
    As the Varsity Assistant Coach, I will continue to guide and mentor the Varsity team while providing support for the entire Field Hockey Program and assistance with the behind-the-scene details. As with the Junior Varsity team, our focus on Varsity is centered around intentional conditioning, skill work, dedication, teamwork, and a dream to win it all.
  • Dulaney High School
    Head Coach Junior Varsity Field Hockey
    Dulaney High School Jun 2014 - Jun 2016
    Baltimore, Maryland
    In my role as Junior Varsity Head Coach, I guided and mentored the members of the incoming and current Junior Varsity Field Hockey team to a successful season. Our focus centered on intentional conditioning, skill work, motivation, and teamwork.My second season as a coach resulted in a 11-4 record.
  • The Research Group
    Research Associate
    The Research Group Sep 2014 - Jan 2016
    Baltimore, Maryland
    In this role I supported our CEO, Barbara Gassaway, worked with clients, and managed our marketing initiatives.My responsibilities included assistance with conducting research projects, compiling data, report writing, internal and external communication with colleagues and clients, weekly blog writing, and calendar and schedule management. In addition, I managed our social medias as well as served as the liaison between The Research Group and our social media company. The Research Group is devoted to applying academic sciences to further the understanding of human behavior as it relates to decision-making and influence. Skilled in the disciplines of psychology, sociology, anthropology, neurolinguistic, technology, and neuroscience, our talented team brings over 15 years of experience in the utilization of the most current and innovative methodologies. We apply qualitative, quantitative, and hybrid tools to reveal insights that inform effective decisions. It is often the discovery of nuances or an essence that compels behavior. We are well-trained to escort those missions.
  • Intero Advisory
    Marketing + Sales Assistant
    Intero Advisory May 2011 - Aug 2014
    Baltimore, Maryland Area
    Provide marketing + sales support and coordination, social media support and updates as well as customer service and follow up for Intero Advisory.
  • Observation Baltimore
    Intern
    Observation Baltimore Dec 2013 - Jan 2014
    Baltimore, Maryland
    As an Observation Baltimore intern, I learned the various aspects of market research and the process of facilitating an effective and insightful focus group. I assisted on various projects in a variety of areas including surveys using SurveyMonkey and Microsoft Access.
  • Marian House
    Intern
    Marian House Dec 2012 - Jan 2013
    Baltimore, Maryland
    At the Marian House, I conducted and helped with various projects including observing rehabilitation and addiction counseling groups and sessions.As an intern for intake, development and communications I was able to experience the value of recovery programs in the lives of women and their families. As a psychology major, this experience reinforced my in-class learning and the importance of community-based outreach programs.Worked in Sage to increase the reliability of their database.It was a great experience that reinforced my goals for the future.
  • Noodles & Company
    Cashier & Server [Customer Service]
    Noodles & Company Jan 2010 - Jan 2012
    At Noodles & Co., I worked as a cashier and server, assisting customers, and ensuring everyone was a satisfied customer. We enjoyed a high level of repeat business as result.Worked to create a good working relationship with all staff members.

Sydney Cusick Skills

Highly Detail Oriented Customer Service Oriented Exceptional Listener Social Networking Spanish Speaking Collaborative Problem Solving High Tech | High Touch Highly Personable Salesforce.com Data Entry Social Media Social Media Marketing Microsoft Excel Marketing Customer Service Coaching Teamwork Spanish Public Speaking Microsoft Word Powerpoint Research Leadership Event Planning Management

Sydney Cusick Education Details

Frequently Asked Questions about Sydney Cusick

What company does Sydney Cusick work for?

Sydney Cusick works for Rep Order Management (Rom)

What is Sydney Cusick's role at the current company?

Sydney Cusick's current role is Customer Success Manager.

What is Sydney Cusick's email address?

Sydney Cusick's email address is sy****@****ory.com

What schools did Sydney Cusick attend?

Sydney Cusick attended Washington College, Dulaney High School, Riva Market Research & Training Institute.

What are some of Sydney Cusick's interests?

Sydney Cusick has interest in Social Services, Children, Women's Athletics, Traveling, Outdoor Activities, Diy Projects, Education, Poverty Alleviation, Horseback Riding, Lacrosse And Field Hockey.

What skills is Sydney Cusick known for?

Sydney Cusick has skills like Highly Detail Oriented, Customer Service Oriented, Exceptional Listener, Social Networking, Spanish Speaking, Collaborative Problem Solving, High Tech | High Touch, Highly Personable, Salesforce.com, Data Entry, Social Media, Social Media Marketing.

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