Sydney Preston Email & Phone Number

Toronto, Ontario, Canada

As a Trip Coordinator, my role involves supporting a team of expert Trip Planners in orchestrating tailor-made travel experiences for our clients. This includes handling operational aspects of trip planning and delivery, working closely with both clients and suppliers to ensure seamless experiences, and solving complex logistical challenges. I manage intricate details while maintaining focus on the bigger picture, helping to deliver unique, immersive travel experiences.Key responsibilities include:Assisting in crafting personalized travel itineraries and supporting trip executionProblem-solving on-the-fly to meet unique client needsCoordinating logistics and managing trip details with precision and creativityCommunicating with clients and partners to ensure smooth operationsThe role is dynamic and requires strong organizational skills, attention to detail, and a passion for travel and collaboration. At Trufflepig, I have the opportunity to learn from industry-leading professionals while developing a range of transferable skills like team coordination, client relations, and high-level problem solving.

Toronto, Ontario, Canada

Lead outreach initiatives such as community garden planting, not for profit farmers market and habitat restoration initiatives to inspire long-lasting behavioural change and social action involvement in students.Boost awareness and educate about the environmental crisis, provide sustainable and just solutions, targeting customer demographics with social, print, and email campaigns.

Gatineau, Quebec, Canada

Led sustainable and ethical e-ecommerce product creation starting from development and sourcing to inspection, shipping and its final marketing stages.Worked directly with ownership to track sales trends and suggested enhancements to both challenge and refine company's product offerings and achievements.Led business planning, developed market strategy and established direct procurement of products from stainless steel, glass and organic cotton suppliers.Managed online presence, including social media, e-commerce site and platforms to engage wholesale and retail customers and drive consumer sales.Managed, trained and motivated customer service employees and social media coordinators to continuously improve knowledge and abilities in the sustainability field and reducing miscommunications and missed deadlines.

Gatineau, Quebec, Canada

Maintained CRM databases of all partners, wholesalers and suppliers, monitoring performance to ensure adherence to sustainability standards and ethical sourcing practices.Created and managed all platform presence, including Amazon US, Amazon Canada, Etsy, Ankorestore, Faire and our own e-commerce site. Aided the Operations Manager in e-commerce site management, social media, daily problem solving and product development.

Toronto, Ontario, Canada

Managed a POS system proficiently, handling a variety of payment methods, including cash, credit cards, and mobile payments.Addressed customer inquiries, concerns, and special requests promptly, ensuring guests' needs were met.Effortlessly and accurately took customer orders, ensuring special dietary preferences and allergies were carefully noted.Utilized upselling techniques to increase average check amounts and maximize revenue.

Niagara On The Lake

Provided exceptional customer service to upscale clientele, ensuring a memorable dining experience through personalized attention, product knowledge, and genuine enthusiasm.Demonstrated strong leadership skills as a floor supervisor, overseeing a team of servers, and efficiently coordinating all front-of-house operations to ensure smooth service and maximum customer satisfaction.Actively engaged with customers to build rapport, anticipate their needs, and provide personalized recommendations, resulting in increased customer loyalty and repeat business.Contributed to the development and implementation of promotional campaigns and special events, driving customer engagement and increasing restaurant visibility in the local community.

Toronto, Ontario, Canada

Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.Protected company brand and improved customer satisfaction by finding creative environmental marketing techniques.Improved profit margins by streamlining operations and the online presence

Toronto, Ontario

Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.Arranged availability of audio-visual equipment, transportation and displays for various types of events.Day of event coordination including organizing vendors, consulting with customers, engaging with guests, managing any unforeseen issues.

Niagara On The Lake

Demonstrated exceptional ability to handle high-volume, fast-paced bartending environments, consistently delivering outstanding service and maintaining efficiency during peak hours.Successfully managed multiple drink orders simultaneously, prioritizing tasks and maintaining a strong attention to detail to ensure prompt and accurate service.Developed strong knowledge of various spirits, liquors, and ingredients, enabling the creation of innovative and customized drink recipes to cater to diverse customer preferences.Adapted quickly to changing circumstances and customer demands, effectively handling challenging situations with professionalism and composure while maintaining a positive attitude.

Environmental And Urban Sustainability, Arts

Activities and Societies: Environmental Writer for independent Ryerson Eyeopener Newspaper. - Contributed engaging and well-researched.

Bachelor'S Degree, Environmental Science

Studied abroad for a semester at the number one university in the world in the field of Agricultural Sciences, Food Sciences & Technology.

International Development

Activities and Societies: Took fundamental classes including basic Geography, Geology, Sociology, Pharmacology. Also took detail-specific.