-Maintain all responsibilities of Program Manager-Oversee compliance and administrative maintenance of nonprofit, including independent audit, 990 preparation, and charitable solicitation registration-Manage all vendor communication

-Maintain all responsibilities from Program Coordinator role-Utilize Quickbooks Online to accurately complete bookkeeping for the organization in a timely manner-Review grant applications to ensure compliance of relationship disclosure and accuracy-Participate in strategic conversations about program growth and direction-Identify growth areas for the organization; research and implement solution-Create SOP documents to streamline day-to-day activities

-Review applications to Fiscal Sponsorship Allies and communicate with prospective clients promptly and efficiently to make a determination of their eligibility-Onboard new clients which includes answering their questions, handling confidential paperwork, and keeping highly organized files-Manage current client accounts and answer questions promptly and compassionately-Create reports, invoices, and time statements for monthly disbursements-Process checks and ACH donations to Fiscal Sponsorship Allies; send donation acknowledgements to donors in a timely manner

-Processed payroll and check requests on biweekly basis for full- and part-time salaried and hourly employees while maintaining audit log for pay anomalies such as travel reimbursements, leaves of absence, holidays, and PTO days-Coordinated Open Enrollment processes including: collecting forms, updating payroll and vendor records, and ensuring zero errors -Prepared new-hire and separation packets; knowledgeable of multi-state and federal background checks, employment verification, and contacting professional references-Kept meticulous record of employees' files in multiple different filing systems-Planned, designed, and posted content on LinkedIn

-Listened to customer feedback and responded appropriately, affirming and validating the customer to preserve positive brand experience-Fulfilled online pick-up orders with accurate and efficient distribution, allowing for customers' safety and convenience during the COVID-19 pandemic

-Managed in-patient scheduling by communicating between floor nurses/care management and physical therapists to assure proper care as well as effective work flow-Prepared new patient case presentations for therapy staff to streamline day to day operations

-Helped to coordinate weekly training exercises and practices-Provided athletes with feedback on technique, stroke development and race strategies-Encouraged and promoted a positive environment for good sportsmanship and competition