Sydney Lu Email & Phone Number

New York City Metropolitan Area

Seattle, Washington, United States

Greeted clients and patients warmly and professionally, providing an efficient and personable check-in and check-out process.Scheduled appointments, surgeries, and procedures while optimizing doctors’ and clients’ schedules and hospital resources.Addressed client inquiries in-person and via phone with empathy and patience, and redirected messages as needed.

Seattle, Washington, United States

Provided general feline care to all resident & adoptable cats, including feeding & hydrating, supporting enrichment, administering necessary medications, and prioritizing welfare of cats at all times.Monitored and tracked cats’ health factors using daily observation sheets. Treated minor health problems as needed under direction of management, with vet or.

Directed collaborative project approach, design brief development, client communication, and technical work in a team of three.Conducted extensive UX research and design processes to develop a comprehensive understanding of our client’s new potential customer base. Produced polished research and design documentation to articulate creative solutions and.

Remote

Full-time, 12-week immersive User Experience Design program that included over 500 hours of professional training and real-world experience. Utilized a hands-on approach to practice user-centered design methods, design thinking skills, team collaboration, and client relations. Dedicated to keeping up with industry trends and learning universal skills to.

Seattle, Washington

Oversaw & managed the enrollment of 2,291 preschool & school-age children in Launch's 2019-20 (1,125 students), 2020-21 (436 students), and 2021-22 (730 students) summer & school-year enrichment programs across twelve sites as Launch's inaugural Enrollment Coordinator.Led the creation & implementation of major enrollment-related projects, including.

Seattle, Washington

Managed day-to-day operations of Launch at Hawthorne’s after-school enrichment program, with an enrollment of 90+ students in the 2018-19 school year.Ran weekly staff meetings and supported teachers in curriculum building through weekly planning sessions.Mentored a staff of 3-5 teachers in facilitating enrichment activities and socio-emotional development.

Managed and coached beginner level competitive swimmers, ranging from 6 to 10 years of age.Developed swimmers physically and mentally using sports-based youth development techniques.Created tailored practice sets to refine stroke technique and build skills, endurance, and speed. Set goals for individual strokes and drove swimmers towards goals each.

Seattle, Washington

Mentored and supported middle- and high-school students in foster care on problem solving, self-advocacy, academic mindset, and positive behavior.Advocated for youth’s educational needs and rights and ensured that youth received appropriate services and support based on needs.Utilized and connected youth to Treehouse resources and programs to support.

Seattle, WA

Interned under the Prevention & Education Coordinator at HCSATS (Harborview Center for Sexual Assault and Traumatic Stress) for senior capstone internship.Facilitated the Athletes as Leaders program with wrestling and softball teams at Garfield High School.Mentored and educated student athletes on topics related to sexual assault prevention, healthy.

Kirkland, WA

Supervised lessons instructors and lifeguards and guided swim instructors in learning how to teach and follow swim school curriculum.Ensured that swim lessons operated according to swim school curriculum and standards. Provided quality customer service to parents and answered inquiries regarding swim school.Operated administrative side of the swim school.

Managed and coached a group of ~25 Physical Genius swimmers ranging from ages 6-10.Focused on developing swimmers physically and mentally. Constructed varied sets to refine strokes and build endurance and speed. Set goals for individual strokes and drive swimmers towards goals each day.Communicated with parents and coaches to relay goals for PG group.

Bellevue, WA

Provided high-quality customer service, maximized personal and store sales through selling, maintaining, and covering store zones.

Bellevue, WA

Maintained safe swimming conditions in the pool, deck, and surrounding areas.Prevented accidents by maintaining constant observation of the pool area and enforcing health and safety rules.Conveyed pool program and schedule information to members and developed rapport with YMCA members.Taught beginning to intermediate swimmers from ages 3-12 skills ranging.

Medina, WA

Maintained safe swimming conditions in designated swim areas and continued constant surveillance of water and beach park.Enforced beach rules and regulations in accordance with city ordinances governing beach safety.Helped maintain park premises by performing custodial duties (i.e. picking up and taking out trash, cleaning bathrooms, etc.).Provided event.

Bachelor’S Degree, E.C.O. And Sociology, 3.82

Activities and Societies: Jumpstart UW BA in Education, Communities, & Organizations (E.C.O.) and BA in Sociology, cum laude. The.

Certificate, User Experience Design Immersive

Associate’S Degree, Sociology, 3.74

Activities and Societies: Running Start AA in Arts and Sciences with Honors. Academic Concentration in Sociology. Running Start (RS) is a.

High School

Activities and Societies: Girl's Swim and Dive, Running Start (Bellevue College)