Sydney Mitchell

Sydney Mitchell Email and Phone Number

Operations Analyst @ Indeed.com
Austin, TX, US
Sydney Mitchell's Location
Austin, Texas, United States, United States
Sydney Mitchell's Contact Details

Sydney Mitchell personal email

n/a
About Sydney Mitchell

Versatile and solutions-oriented analyst with 3+ years of experience in the use of data analytics to enhance operational efficiencies and monitor trends. Competencies: SQL, JIRA/ Confluence, Excel, Quality Assurance, Process Improvement, and SPSS

Sydney Mitchell's Current Company Details
Indeed.com

Indeed.Com

View
Operations Analyst
Austin, TX, US
Website:
indeed.com
Employees:
19054
Sydney Mitchell Work Experience Details
  • Indeed.Com
    Operations Analyst
    Indeed.Com
    Austin, Tx, Us
  • Indeed.Com
    Product Operations Analyst
    Indeed.Com Apr 2021 - Present
    Austin, Texas, Us
    Led the end-to-end lifecycle of a resume-matching product, establishing KPIs to assess quality and driving cross-functional collaboration with stakeholders and international vendor teams to achieve a weekly volume target of 3,200 with a 90% quality score.Pioneered an innovative Waldo Tag creation process, circumventing missing field blockers and enabling the targeting team to successfully create and test 13 new broad rules based on job attributes. Impacted or blocked ~10K-20K low- quality job seeker- to-job pairings.Integrated Rulebook (tool to prevent poor-performing jobs being shown to job seekers) into a new product, resulting in a 4% (631k jobs) reduction in substandard job seeker- to-job pairings within 30 days of integration.Identified and flagged issues related to job seeker language moderation, leading to increased efficiency and specificity in content moderation processes.Contributed to the training of a learning language model (LLM) to accurately categorize job seeker feedback within Report a Job and Job to Query queues, enhancing the efficiency and accuracy of feedback processing.Devised a specialized wage threshold rule, shielding ~2.3 million job seeker-to- job pairings from jobs offering less than $20/hr. In tandem, designed a Pandas and IQL- based rule to restrict pairings (16.2k) beyond a 30-mile radius from the job seeker's location.Identified and flagged issues related to job seeker language moderation, leading to increased efficiency and specificity in content moderation processes. Partnered with the product team to develop and implement an innovative matching system for job seekers and specific jobs, significantly increasing the completion pairing ratio from 1:1 to 50:1.Eliminated an average of 4 million low-impact emails per week by utilizing Imhotep Query Language (IQL) to track jobseeker engagement (~2 million), improve functionality, and quantify the value and impact relative to other targeting products.
  • Indeed.Com
    Aggregation Quality Analyst
    Indeed.Com Jan 2020 - Apr 2021
    Austin, Texas, Us
    Facilitated international efforts on improving the "Http Error/Section Navigation" heuristic and its conversion rate. Acted as the primary point of contact for overseeing and investigating this specific heuristic's performance. Integrated a new process to resolve these Http errors on jobsites.Enhanced Indeed's comprehensiveness and accessibility by identifying and indexing new sources of jobs and job data in domestic and international markets. Processed an average of 1600 tickets per quarter.Drove operational efficiency within cross-functional teams (both domestic and international) by proactively escalating issues, reporting bugs, and managing a substantial volume of correspondence with a dedicated commitment to timeliness.Fostered seamless coordination and communication across 6+ international and domestic stakeholders, including Country Owners, Client Success, Feed Maintenance, and Development Operations.
  • St.Edward'S University
    Admission Counselor
    St.Edward'S University Jul 2019 - Dec 2019
    Austin, Texas, Us
    As an Admission Counselor my responsibilities include analyzing student retention data using Customer Relationship Management (CRM) software, working closely with academic support programs to connect students, document academically pertinent interaction with individual students to maintain a centralized database, and assess gaps in student preparedness and develop tailored plans of pro-active strategies to facilitate success.
  • St.Edward'S University
    Independent Researcher
    St.Edward'S University Nov 2017 - May 2019
    Austin, Texas, Us
    Investigating the influence of race and physicality on sentencing and rehabilitation. The survey provided was created through Qualtrics, this included sliding scale, multiple choice, and fill in the blank options for participants. The data from this research was then evaluated through the use of the statistical application, SPSS. This software was used to order the demographics, responses, and correlation between the two and transferred to an Excel spreadsheet.
  • St.Edward'S University
    Resident Assistant
    St.Edward'S University Aug 2016 - May 2019
    Austin, Texas, Us
    Paraprofessional student who lives and works on specific floors of residence halls. Resident Assistants are students who have completed at least one year of studies and are committed to providing support to their fellow students. All Resident Assistants undergo an extensive application and training process before the academic year begins.
  • St.Edward'S University
    Research Assistant
    St.Edward'S University May 2017 - Jul 2017
    Austin, Texas, Us
    Comprehensive research done on the effects of volatile organic compounds produced by Trichoderma viride and its effects on the target fungus Neolentinus lepideus when grown together in isolation. Measuring protein inhibition using the Bradford Assay method.

Sydney Mitchell Skills

Customer Service Microsoft Office Leadership Microsoft Excel Event Planning Public Speaking Social Media Powerpoint Research Time Management Data Entry Management Project Management Spss Data Analysis Qualtrics Statistical Data Analysis Spss Statistics Written Communication Organization Skills Organizational Development Public Relations Customer Relationship Management

Sydney Mitchell Education Details

  • St.Edward'S University
    St.Edward'S University
    Behavioral Neuroscience
  • St.Edward'S University
    St.Edward'S University
    Bachelor Of Science - Bs

Frequently Asked Questions about Sydney Mitchell

What company does Sydney Mitchell work for?

Sydney Mitchell works for Indeed.com

What is Sydney Mitchell's role at the current company?

Sydney Mitchell's current role is Operations Analyst.

What is Sydney Mitchell's email address?

Sydney Mitchell's email address is sy****@****ies.com

What schools did Sydney Mitchell attend?

Sydney Mitchell attended St.edward's University, St.edward's University.

What are some of Sydney Mitchell's interests?

Sydney Mitchell has interest in Health.

What skills is Sydney Mitchell known for?

Sydney Mitchell has skills like Customer Service, Microsoft Office, Leadership, Microsoft Excel, Event Planning, Public Speaking, Social Media, Powerpoint, Research, Time Management, Data Entry, Management.

Who are Sydney Mitchell's colleagues?

Sydney Mitchell's colleagues are Khuram Ijazalo, Luke Andrews, Modi Care, Madeline Vocke, John Bosco, Elisabeth (Lis) Rothauser, Jiwoo Lee.

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