Sydney Pittman Email & Phone Number

- Managed a diverse team of 4 developers in Eastern Europe and 3 developers in North America.Designed comprehensive mockups using Figma to guide development across various application areas.- Coordinated and prioritized feature requests from project managers and clients.- Established and managed a new scrum process, including sprints and scrum ceremonies.- Oversaw deployments and prepared detailed release notes.- Supervised an intern during the summer of 2024, focusing on product learning and documentation.- Triaged and resolved bugs and support issues for all clients.- Utilized NetSuite to manage backoffice setup for clients.

Remote

🌟Facilitated scrum ceremonies for an 11-person engineering team, including daily stand-up meetings, backlog refinement, sprint planning, sprint retrospective, and company-wide sprint reviews.🌟Successfully implemented BuyBot, significantly reducing the Client's CSR workload by 50% through the automation of purchase order entry.🌟Designed and implemented an innovative Retrospective process for an 11-member scrum team, resulting in a boost in engagement and replacing the previous method.🌟Collaborated with UX consultants to create and validate mockups and prototypes, ensuring that the solutions effectively met customer needs.🌟Prioritized feature requests and defects, providing strategic guidance to engineering teams to support new client implementations.🌟Coordinated effort with teams including Finance, HR, and Client Success to spearhead the development of a user-friendly intranet platform, resulting in streamlined communication.

Raleigh, North Carolina, United States

⚙️Worked closely with cross-functional teams, including marketing and sales, to provide a thorough understanding of the capabilities of an internal product by conducting demos and answering questions.⚙️Utilized agile methodologies to plan sprints for the development team, leading scrum ceremonies and facilitating smooth collaboration for seamless integration of feedback.⚙️Conducted in-depth market research to identify trends and user needs, resulting in a new CRM integration that increased user engagement by 25% measured using Adobe Analytics.

Raleigh-Durham, North Carolina Area

🛠️ Worked on building advertisements on multiple platforms such as Facebook, Amazon, Google, and Instagram.🛠️ Collaborated on a rapid test-marketing project with Skinny Koozie on which I learned more about copywriting and other marketing techniques.🛠️ Implemented and maintained a budget for multiple advertising projects, with a top campaign reaching 200%.

Charlotte, North Carolina Area

• Developed a new process utilizing agile methodology for schedule coordinating making it more efficient for sales managers to find appointments.• Led free estimates for the Sales Managers to have more free-flowing meetings in a shorter amount of time.• Created ads for the company’s Facebook Page which created more consumer interactive rates.• Collaborated with multiple vendors on designs for the companies Sales Team uniform, working with different materials such as sweat-wicking shirts.