Sydney Perez Email & Phone Number

Miami/Fort Lauderdale Area

-Understanding and developing skills in which prepare an individual for management.-Balance cash box and deposit checks at the end of the day -Sell products that will better enhance a customers rental experience -Delegate tasks to other employees in order to keep the operation running smoothly -Serve as a primary point of contact whenever there is a customer complaint/issue- Create a schedule based on hourly needs and keep productivity in line -Deliver superior customer service daily with each customer - Create a fun and friendly place to work for other employees and new management trainees - Inventory all cars at the end of the shift and ensure none are missing/need service -Participate weekly on an area wide marketing call to ensure growth in the area - Market to nearby body shops, hotels, and businesses in the area - Pick up and drop off customers to ensure a completely satisfied customer -Prepare and explain all aspects of the rental agreements to better provide a sense of security between agent and customer -

Miami/Fort Lauderdale Area

-Oversee daily operation and make sure that staff is equip with tools needed to succeed-Ensure safety of residents by making sure approves guests were allowed in the building -Planned events such as movie nights, superbowl parties and Oscars night in residential areas -Created a fun and professional workplace for all employees -Ensured guest packages were received and delivered to each condominium in a timely fashion - Registered residential vehicles and acted as an approver of any unauthorized vehicles from entering the building - Handled any residential issue such as leaks, elevators out of service and fire alarms

Stanton Marriott South Beach

Hotel operations supervisor with special attention to housekeeping.In charge of making sure housekeeping staff was equip with the necessary tools to succeedEnsure front office had rooms available in a timely mannerAssign housekeeping boards and inspect roomsSchedule according to occupancy and demandComplete inventory and purchase materials on a weekly basisPerform daily stand-up" meetings in order to inform the team on key information needed to succeed

Miami Marriott Biscayne Bay

Miami Airport Marriott

Florida International University

Florida International University

New York

New York