Sydney Songer Email & Phone Number

Portland, Oregon, United States

Education Specialist and Operations Manager responsible for creating and maintaining educational programs and marketing material for a multi million dollar therapeutic gemstone company. Held various executive management roles as needed ranging from operations to, HR, customer service, workflow oversight, revenue analysis and high end customer consultations and acquisition. Served as a generalist, advising and managing various other aspects and projects within the company as needed.Ran and continued to develop various educational offerings ranging from live webinars to youtube videos, podcasts, subscription services and online educational courses. Collaborated with the Owner of the company to brainstorm and enact various revenue generating behaviors as well as streamlining the back end workflow for efficiency. Established rapport with high end clientele, vendors, and affiliates to ensure a long standing and beneficial working relationships. Analyzed the workflow of each sector of the business and established more streamlined approaches to various functions ranging from shipping to customer service, budgeting, IT systems, marketing, and general operations. Managed teams on various major projects including the development of a new EMR website, rebranding/product design, and marketing campaigns. Lead marketing and sales meetings to help establish congruent communication between various departments. Also held HR and general employee wellness meetings when needed. Responsible for new hires, employee performance reviews, and employee mentoring for high end customer service.Handled all major customer disputes or issues involving contention between clientele and employees.Conducts privately schedule wellness consultations with customers to advise on beneficial gemstone selection and therapeutic application with ongoing follow ups and support.

Ennis, Montana, United States

www.InnerSageWellness.comSpiritual Development CoachingPersonal and Professional Development Coaching -Specializing in depression, anxiety, fears/phobias, PTSD, trauma release, self empowerment, and stress management. Transpersonal Clinical HypnotherapyReflexologyAcupressureGuided MeditationIntuitive Coach and MentorEnergetic Alignment

Tempe Arizona

Dedicated to the success of students while nurturing their strengths and evaluating areas of improvement. Demonstrating exemplary professionalism and expectations through my interactions and also my own personal accomplishments and presence as a practitioner. Spiritual Studies Department Adjunct InstructorSP-277OL Prayer Therapy and MeditationSP-450OL Meditation and MindfulnessTP-150OL Intro to Emotional Resiliency

Tempe, Az

Co-owned and managed a busy and thriving medical practice. Treated patients alone and as adjunct practitioner to the physician when appropriate. Assured the success of the practice by establishing relationships with patients and ensuring business functions were fast and efficient and often anticipated the needs of patients to demonstrate excellence of care. Established a thriving practice designed to cater to various physical, mental and emotional needs of patients. Managed all business functions including scheduling, accounting and budgeting, AR and AP, business taxes, EHR, lab reqs and vendor relations. Networked with other practitioners to establish referral sources. Responsible for all back end clinical functions including phlebotomy, IV administration, hydrotherapy, minor surgery and sterilization procedures.

Tempe, Arizona

Managed a multi practitioner medical office including naturopaths, aestheticians, LMT’s and PT’s. Oversaw scheduling of 5 different practitioners using different EHR systems at once. Served in both an administrative and clinical capacity to all practitioners as needed. Ensured streamlined function in the office by coordinating the patient care amongst all practitioners in the most efficient way possible. Responsible for all major office management duties including bookkeeping, vendor and rep relations, inventory, lab reqs and clinical procedures.

Greater San Diego Area

Hand picked by the Regional Customer Service Director to serve in the highly respected role as the sole overnight emergency admissions coordinator for 32,000 patients across the entire country from the headquarters located in San Diego. Entrusted with a vast amount of responsibility to ensure accurate and expeditious placement determination and organization in anticipation for major medical events. Held knowledge of state by state regulations regarding hospice protocols. Coordinated communication and scheduling between patients, families, doctors, nurses, liaisons, social workers, pharmacists, facilities and DME companies rapidly to ensure placement into service as fast as possible. Identified and corrected major issues concerning insurance, approvals, transport, equipment availability and facility availability rapidly for seamless service. Communicated consistently with all hospice nurses, physicians, chaplains and social workers to take reports, accept and submit DME and medication requests and to ensure continuity of care. Scheduled an entire network of healthcare professionals dispatched across various cities and states to ensure continuity of care and availability to patients based on locations of healthcare workers and facilities.

Dublin, California, United States

Pleasanton, California, United States

Livermore California

Provided in home health care to terminally ill patients, clients with developmental disabilities, patients in recovery from surgery and geriatric home bound patients. Assisted with personal care, medication administration, transportation, wound care, and physical rehabilitation routines.

Bozeman Montana

Supervised a group home for adults with developmental disabilities.

Mariposa, California, United States

Trained under the general contractor as a carpenter’s apprentice and on site project manager. Responsible for managing all subcontractors and scheduling of projects based on the build timeline. Trained in on-site OSHA regulations and functioned as the safety regulator to ensure the safety of all employees and subcontractors. Managed scheduling of all subcontractors around various building projects simultaneously. Ensured all safety regulations were being followed at all times and that site cleanup was regularly maintained. Assisted in various projects including decking, siding, finishing work, roofing, site cleanup, large equipment operator, electrical, plumbing and framing.

Mind, Body Wellness Practitioner, Hypnotherapy/Life Coaching/Holistic Nutrition/Nlp/Aromatherapy/Homeopathy

Clinical Medical Assisting, Medical/Clinical Assistant, 4.0 Gpa