Sydney W. Email & Phone Number

Bowie, MD, US

• Responsible for recruiting prospective students to MBA/MS programs
• Assisting potential students as they navigate through the admissions pipeline
• Analyzing recruitment metrics and market trends to drive informed decisions
• Develop and execute tactical recruitment objectives and goals to support enrollment

• Responsible for the initial outreach to prospective students for MBA/MS programs
• Assisted potential students with navigating through the admissions pipeline
• Assisted with recruitment and yield events, consultations, presentations, and updating CRM platforms

Maryland, United States

• Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities
• Utilized proactive behavior modification and positive reinforcement strategies to keep students on task
• Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions

Washington, District Of Columbia, United States

• Facilitated curriculum implementation for summer interns
• Weekly check-ins, assessments & evaluations of interns’ progress in the program
• Created and revised lesson plans, tracked metrics and coordinated with potential speakers for weekly workshops

• Built sustainable relationships and trust with potential students and parents
• Reviewed application materials and assisted in the admissions decision-making process
• Worked constantly to improve our process to optimize how potential students are supported in the application process

• Built viable relationships with clients and potential new clients serving as the first point of contact for the firm
• Managed large amounts of incoming calls & kept record of all client interactions, accounts, and filing documents
• Tracked metrics to ensure current clients and potential clients received high response rates and satisfaction

• Hilltoppers 4 Hilltoppers, formally known as The Student Philanthropy Council, strives to ensure that every student at St. Edward’s University is educated and engaged in philanthropy, able to express gratitude for.
• Engaged and educated St. Edward’s students in philanthropy
• Ensured St. Edward’s students transition from a giving student to a giving alum
• Planned and coordinated various philanthropic events throughout the academic school year

I worked as a TA for a sociology/freshman studies course during the spring of my sophomore year of college. This fall, I'll have the privilege of being a teacher's aide for the sociology course, "Self & Society."

I was promoted from Supervisor to Intern for Phonathon the following spring semester. My responsibilities included directing the supervisors in training, developing the donor database, scheduling staff, and coordinating philanthropic events. I supervised 20 staff members and directed call center protocol.

I supervised the Phonathon at St. Edward's University. My responsibilities included training callers in the call center, developing donor relations and resolving any conflicts with donor database. I supervised 7 staff members and maintained call center protocol.

• Responsible for greeting customers, selling apparel, and handling cash, credit card, and online orders
• Recommended, selected and helped locate merchandise based on customer needs and request.
• Assisted in maintenance, restocking of inventory, designing the sales floor and supporting management staff

• Created graphics such as brochures, posters and flyers for events using Microsoft Word, Publisher & Canva
• Researched & presented on various topics in the field of psychology

Master'S Degree, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, Psychology

Education record